Job Description
Medical Office Assistant
Mon-Fri 9:00 am - 7:00 pm.
Join the Team! CARE4YOU Medical Centre is looking for experienced and passionate part-time Medical Office Assistants in Whitby, Ontario. We are in search of a personable, dependable individuals to work with our family health team. The ideal candidate will be dedicated in the day-to-day operations of booking appointments, answering inquiries (phone/email), scanning/faxing and supporting our primary care physicians.
Requirements:
- Abide by CARE4YOU Medical Centre policies, procedures
- Completion of an accredited Medical Office Assistant Diploma or similar credentials
- Preferred at least one year working experience in a medical clinic or medical office
- Proficient in medical terminology
- Advanced computer skills (Microsoft Office, EMR experience, etc.)
· Excellent written and verbal communication
· Demonstrated work ethic; positive, patient focused attitude; superior professionalism; dependability and reliability; demonstrated commitment to providing outstanding customer (patient) service
· Take initiative and work independently
· Ability to make decisions, exercise good judgment, discretion and initiative when dealing with confidential information and/or in responding to inquiries
· Ability to multi-task, prioritize, strong attention to detail, work in a fast-paced environment
· Superior organization, punctual, reliable
· Evening and weekend shifts required
Duties include:
· Patient registration, scheduling and coordination of patient's appointments, referrals, investigations, tests, and concerns
· Answering and calling patients, families, and other medical professionals
· Experience with EMR preferred, but will train the right candidate
· Upload/scan documents to Electronic Medical Records (EMR) and maintain patient charts up-to-date with all test results, clinical notes, demographic information, etc.
· Handling all aspects of front desk duties such as answering phones, booking appointments, answering patient inquires, validating OHIP cards, registering patients, updating current patient demographics, billing non OHIP services
· Processing referrals and requisitions, confirming appointments
· Sorting and handling office mails, faxes, lab reports - Inventory and ordering of all office, medical supplies, and vaccinations
· Clean exam rooms after patient visit and monitor and maintain supplies
· Follow up on specialist appointments and reports
CARE4YOU Medical Centre values diversity and is an equal opportunity employer.
CARE4YOU Medical Centre is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
Job Type: Part-time
Part-time hours: 20 per week
Salary: $15.50 per hour
Benefits:
Flexible Language Requirement:
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Whitby, ON L1N 9Y7: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
Shift availability:
Work Location: In person
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