Job Description
Are you our next passionate receptionist/administrative assistant who can make a difference in the community health with us?
If you are chosen, you will work with a passionate group of physiotherapists and leaders who are committed to nurturing our community health and performance!! You will be an important part of the team to ensure the people in our community are provided with the health care they need to be in their best possible condition.
Reports to: Director of Operations
Location: Vancouver, B.C.
Status: Full Time
Compensation: $17 to $23/Hour
Application Deadline: August 1, 2023
Primary Position Requirements
Your role is important to us and there are 5 keys areas where you need to demonstrate your excellence.
1. You provide excellent experiences for patients through your top-tier Administrative Support.
2. You are highly skilled in scheduling and managing the payments of our patients.
3. You are deeply committed to providing Operational support to our well-established and passionate team of physiotherapists.
4. You have a solid understanding of basic financials with respect to invoicing and receiving the payments.
5. You are a genuine team player and work efficiently and accurately as part of an Administrative team.
We are looking for someone special! You will know if you are good fit with us if you have the following:
Skills:
1. You have an excellent customer service skills and are compassionate.
2. You are comfortable with the multi line phone system and booking software.
3. You are a passionate individual who cares about what you do.
Experience:
1. You have a minimum of 2 years of experience in a customer service role.[TMV1]
2. A working knowledge of Clinicmaster would be an asset.
3. You are a high school graduates with some working experience or obtains college degree.
Attitude/Attributes
1. You can demonstrate that you are a self-starter
2. You are a passionate about what you do and cares about the effects of your performance to others.
3. You thrive in the toughest situations.
4. You are about others more than about yourself.
5. Have a respect towards people who has professional attitudes.
6. You thrive in a team environment.
Cognitive abilities
1. You are a dedicated person.
2. You are a problem solver.
3. You are willing to learn and learning make you excited.
4. Ability to pay attention to the details.
Habits
1. You are punctual.
2. You have a professional appearance and demeanour.
3. You can incorporate multitasking skills in your daily life.
4. You like busy!
Work environment
Our mission is “To Nurture the health and performance of our community.” Every person on the team is committed to reach this goal by providing a high level of quality of care from the time the clients step into our clinic to the moment they leave. We treat each other with respect by caring about others just like we care about our patients.
We want you to feel valued and rewarded. The experience at Oakridge Physiotherapy is much more than work experience; we stand out by educating the staff members not just about how to perform the quotidian tasks of the job but by showing the ropes of the healthcare industry. You will be able to tell our leaders are passionate, dedicated, and respectful individuals. Our leaders’ characteristics can not be helped but to show in our team!!
1. You will be valued and rewarded by showing your dedication not only by the experience you gain but also by the knowledge you will gain as well.
2. You will work directly for our Director of Operations who ensures operations at the clinic runs smoothly and that we are providing top quality customer service. You will be supported by experienced staff members.
3. Oakridge Physiotherapy’s organized structure and continuous training will make you feel supported.
If you feel you are seriously ready to join Oakridge Physiotherapy to give the community top health care, please make sure to follow the instructions below exactly:
1. Send an email to Ikuko Bowden (OPCHIRES@GMAIL.COM)
2. Please include in the subject line of your email “Applicant for the Administrative Assistant position”.
3. A description of why you would like to join Oakridge Physiotherapy
4. One paragraph listing your most relevant qualifications.
5. One paragraph detailing how you can make the patient’s experience top notch at the clinic.
6. One paragraph explaining to the best of your knowledge as to how physiotherapy can improve people’s health.
7. Please be sure to include your resume in PDF format.
Thank you for your interest, effort and energy you put into your application. We will only be following up with the applicants that we believe are qualified for the next step of our hiring process.
Job Types: Full-time, Part-time, Permanent
Salary: $18.00-$23.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
- Vancouver, BC: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Experience:
- Front desk: 1 year (required)
- Administrative experience: 1 year (required)
Work Location: In person
Application deadline: 2023-08-01
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