Job Description
The Investigators Group has built our reputation on providing professional, reliable and experienced investigative and security services to our growing client group. We are dedicated to achieving this mission through our team of professional investigators, security guards and our dedicated support staff.
We are looking for an energetic and agile person to join The Investigators Group team who will perform a wide variety of administrative functions in support of the business. Duties will include answering inbound telephone calls and emails and greeting and screening visitors. This individual will work in a collaborative team and play an important role in helping the team remain informed, organized and other tasks. The successful candidate in this entry-level position will be a team player who can effectively juggle multiple tasks and has excellent communication and interpersonal skills.
Key Responsibilities -
Provide Front desk reception duties which includes:
- Answering the phone and taking messages when necessary, and redirecting calls to appropriate offices
- Receive and greet all visitors in a professional and warm manner
- Prepare outgoing, collect & distribute incoming mail/courier/fax items; maintain a tracking system for both
- Monitor and maintain inventory lists of needed office supplies
- Tidy and maintain the reception area, office kitchen, boardroom and common areas (i.e. ensure printer trays are stocked with paper, kitchen dishes are clean, table and counter tops are wiped down, and replenish stock in kitchen: paper towel, coffee supply, soap, etc.)
- Maintains safe and clean reception and office area by complying with procedures, rules, and regulations.
Provide administrative and pay roll support which includes:
- Create and update spreadsheets, documents, reports, and correspondence for review by the management team
- Support senior staff with monitoring employee licenses and permits, updating employee records and profiles, maintaining client list and employee directories
- Perform administrative support duties for management as required (reviewing, drafting, proofreading and editing documents, generating reports, maintaining files, etc.)
- Filing and retrieving documents, records and reports
- Assist in the preparation of company’s announcements, letters, and memos to employees
- Support management with the onboarding of new employees (collecting documents, printing training materials, processing applications, creating employee profiles, etc.)
- Collect, review and input employee time and expenses for assigned clients and ensure that subsequent payments are calculated and processed in a timely manner, with a high level of accuracy
- General help with any ad-hoc duties, projects, and activities when required
- Assist with all other general administrative duties as required
Requirements -
- Minimum high school diploma with excellent communication skills
- University Degree or College Diploma in Business or Communications is considered an asset
- Minimum 1-2 years relevant experience working in an office setting
- Possess a good professional image, excellent communication and enthusiasm in customer service
- Familiarity with payroll is an asset
- Pro-active and highly resourceful
- Must be detail attentive with superior communication skills
- Ability to manage assigned tasks in an assertive, efficient, and timely manner
- Ability to multi-task, meet deadlines, and work independently
- Capable of managing assigned tasks in an assertive and efficient manner
- Must possess an intermediate level of MS Word and Excel (familiar with a wide range of formulas functions, and formatting)
- Must be able to work business hours (9am to 5pm)
- Must be able to pass a criminal background check
Work remotely
If you are interested, please forward your resume to careers@investigators-group.com
We thank all applicants for their interest for considering however only those considered for an interview will be contacted.
Job Type: Full-time
Salary: $18.00-$21.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Office Setting: 1 year (preferred)
Work Location: In person
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