Job Description
We are seeking one (1) professional, energetic, customer service based healthcare administrator for an Integrated Healthcare clinic comprising of Aesthetic services (Botox, Fillers, Medical Aesthetics etc), family medicine, walk-in medical, Specialist Medicine, Chiropractic, Physiotherapy, Massage Therapy, Naturopathy, Psychotherapy, Osteopathy and other health services for an integrated health clinic in the heart of the financial district in downtown Toronto.
If you are looking to work in a fun, fast paced and dynamic environment with significant growth opportunities, a great team of people and you have a specific interest in Cosmetics and Aesthetic Medicine (Botox, Fillers, medical aesthetics etc) then Integra Health is the place for you.
Clinic information: Integra Health Centre - www.integrahealthcentre.com
Position Details: Full Time to start immediately
Business Hours:
- Monday-Thursday: 7AM-8PM
- Friday: 7AM-7PM
- Rotating Saturday's
Candidate must be able to work during ALL business hours and be comfortable with rotating shifts of 8 hours within the above business hours.
Job Responsibilities
- Answer calls coming in through the mainline and transfers accordingly with exceptional customer service capabilities
- Book appointments through the system in a time-efficient manner
- Dealing with client requests with patient experience as a top priority
- Coordinate consultations, tests and bookings for patients
- Checking patient's out and handling payments and re-bookings
- Responding to patient emails
- Perform administrative duties such as faxing, scanning, medical messages, Appointment bookings for both medical and non medical schedule
- Candidate must have experience/significant interest in Aesthetic/cosmetic medicine
- All other duties as assigned by management
Applicant must be able to:
- Work well in a team environment
- Maintain professional communication at all times
- Provide excellent customer service at all times
- Multi-task and prioritize, Speak and write English fluently
- Experience with Telus PS Suite EMR - preferred**
- Prior experience in a medical/healthcare facility
Qualifications:
- University/College Degree
- Experience in the customer service field (2 years)
- Experience in the healthcare service field (1 year)
- Experience in an Aesthetic/cosmetic spa environment
Job Types: Full-time, Permanent
Salary: $40,000.00 per year
Benefits:
Flexible Language Requirement:
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Toronto, ON M5X 2A2: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Experience:
- Healthcare/Spa Clinical Setting: 1 year (preferred)
Shift availability:
Work Location: In person
Expected start date: 2023-07-24
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