Job Description
Job Summary
We are looking for a full-time staff pharmacist who is thrilled to join us in our goal of helping community. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.
Responsibilities and Duties
Pharmacy and Customer Service
- Acknowledge all customers approaching the Pharmacy, offer assistance promptly and in a courteous and professional manner
- Practice within federal/provincial, regulatory/legal requirements, provincial Code of Ethics, Standards of * Practice, and Policies, demonstrating professional integrity and acting to uphold a high level of professional standard of practice
- Ensure all privacy requirements are met, including customer confidentiality and consent management
- Provide counselling on prescriptions, over the counter/behind the counter products and all health-related issues, including but not limited to indications, contra-indications, adverse effects, drug interactions and dosage
- Practice to full extent of expanded scope with Professional Services, within your capability
- Ensure accuracy and appropriateness of all prescriptions dispensed
- Communicate with other healthcare professionals within the circle of care to provide optimal customer care
- Maintain all records required in accordance with legislation, standards of practice, and policy, i.e. customer records, narcotic and controlled drug records
- Promote health and wellness and educate customers and as appropriate, engage with customers both in and outside the store through community events, clinics etc.
- Provide timely and positive resolutions to customer needs and requests from other healthcare providers
- Promote Pharmacy campaigns, programs and services as appropriate
Operations
- Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy
- Ensure inventory is placed in appropriate areas
- At shift change, communicate all outstanding issues to corresponding team members
- Involvement with financial reports as appropriate
- Identify and report business-building opportunities, both internally and externally, and action where appropriate
- File incident reports when any customer or staff medication or privacy incidents occur (actual, and near-misses)
Experience, Skills & Qualifications
- Independent thinking and decision making - makes decisions when dealing with issues or problems
- Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues
- Proven ability to drive and build the business, lead by example and support enterprise programs
- Prioritize activities quickly in response to changing initiatives
- Strong verbal and written communication skills
- Commitment to providing exceptional customer service
- Superior customer relations skills and a strong sense of professionalism
- Strong problem-solving skills including experience formulating and executing action plans
Qualifications and Skills
- Bachelor of Pharmacy
- License to practice in the province of Ontario
- Minimum 1 year of experience as a licensed Pharmacist in community pharmacy is preferred
- Superior interpersonal skills
- Strong verbal and written communication skills
- Commitment to providing exceptional customer service
- Kroll and Nexxsys (Pharmaclik Rx) software proficiency is preferred
- Able to help assistant with cash register duties, entering Rx in computer during busy hours
- Experience of working in an independent Pharmacy is an asset but not compulsory.
We thank all applicants for their interest, however only those selected for an interview will be contacted.
Job Type: Full-time
Salary: $90,000.00-$110,000.00 per year
Benefits:
- Flexible schedule
- Store discount
Flexible Language Requirement:
Schedule:
Supplemental pay types:
Experience:
- Community Pharmacy: 1 year (required)
Licence/Certification:
- Ontario College of Pharmacist License (required)
Work Location: In person
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