Job Description
Number of Hours: Hours and time of day will vary.
Candidate must be available for day, afternoon, and overnight shifts on weekdays and weekends. Relief Counsellors are scheduled on a casual basis based on their availability and the needs of the shelter.
Gillian’s Place
As one of the first shelters of its kind in Ontario, Gillian’s Place brings over 40 years of experience and expertise in gender-based violence service in Niagara. Since 1977, we have grown from an eight-bed emergency shelter to a multi-site provider of free and confidential services that support women, children, genderqueer, Two-Spirit, trans, and non-binary individuals escaping the cycle of violence and abuse. Today, these services include a 34-bed emergency shelter, second-stage housing, a 24/7 phone or text crisis support line, safety planning, expert counselling, child and youth programs, legal advice and support, education and violence prevention programs, and a transitional housing and support program.
BEYOND THE PAY CHEQUE. WHY YOU WANT TO JOIN OUR TEAM
- We are an organization where you can realize your aspirations and achieve your personal and professional goals in an inclusive and supportive environment
- We are a dynamic and talented team who collectively provide practical compassionate client-centered care to those who have experienced gendered abuse
- We invest in our team through training, professional development opportunities, and wellness initiatives
- We are committed to inclusion, diversity, equity, and access
Responsibilities
In this position, you will be responsible for working within the Counselling department and responding to the day-to-day needs of the shelter, its residents, and the crisis/support line. Reporting to the Manager of Counselling Services, a Relief Counsellor will have a mix of duties including:
- Providing crisis intervention, safety planning and community referrals for outreach and residential clients
- Responding to crisis calls and determining eligibility for entry into the shelter
- Assisting clients with options, resources, and support
- Facilitating communal living and services within shelter
- Ensuring accurate and professional data collection, documentation, and reporting
- Maintaining an active knowledge of community service providers and collaborate as required
What you need to succeed
- Post-secondary diploma/degree in social work, or related field.
- Extensive knowledge of gendered violence and counselling people who have experienced abuse.
- Strong understanding of a harm reduction framework
- First Aid/CPR Certification
- Vulnerable Sector Police Check
- Reliable means of transportation
- Ability to support clients with varying levels of addiction and mental wellness
- A high degree of honesty, integrity, discretion, and confidentiality is required
- Ability to handle a crisis, work in a team, carry out independent decision-making, and handle several tasks simultaneously
- Strong written and verbal communication skills and computer proficiency
Gillian’s Place is an equal opportunity employer. Any applicant who communicates the need for accommodation shall be considered in a manner that is non-discriminatory and respectful.
Gillian’s Place encourages people of colour, Indigenous folks, newcomers, immigrants, sexually- and gender-diverse folks, people of all abilities, and members of other underrepresented communities to apply.
Join us as we work to end gender-based violence in Niagara
Job Type: Casual
Salary: $25.76 per hour
Schedule:
Application question(s):
- This position requires day, evening, weekend, overnight and holiday shifts - are you able to have a variable work schedule?
Education:
Experience:
- Counselling: 1 year (required)
Shift availability:
- Overnight Shift (preferred)
- Day Shift (preferred)
- Night Shift (preferred)
Work Location: In person
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