Job Description
West Kelowna, BC – Customer Care Coordinator / Administrator
We are looking to fill a full-time Customer Care Coordinator / Administrator position within our company working out of our West Kelowna office and on various real estate developments throughout Kelowna and the Okanagan.
Qualifications:
· Excellent communication and interpersonal skills, verbal and written.
· Excellent computer skills and proficient in MS word, outlook, excel, power point, and general computer programs.
· Professional attitude and appearance
· Experience with New Home Warranty programs is an asset, but training is available for the right candidate.
· Experience with BC Housing Performance Guide is an asset, but training is available for the right candidate.
· Previous construction and real estate experience is an asset but not required.
· Minimum high school education
· Valid driver’s license
· Reliable transportation
· No criminal record
General Duties:
· Receive and respond to homeowner service requests.
· Complete home warranty documentation and circulate to homeowners and home warranty provider.
· Coordinate deficiency repairs with construction team and third-party sub trades
· Conduct homeowner walk through inspections
· Effectively communicate with homeowners, construction trades, and management
· Track repairs and repair costs
· General development administration duties as required depending on workload and aptitude for growth within the company.
Remuneration:
· $60,000 / year
· Company cell phone and laptop provided.
· Per KM vehicle allowance when used for work
Job Type: Full-time
Salary: From $60,000.00 per year
Benefits:
- Dental care
- Extended health care
- Vision care
Flexible Language Requirement:
Schedule:
Supplemental pay types:
Work Location: In person
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