Job Description
Are you a motivated/organized individual who is looking for an opportunity to grow with a company? Come grow with us!
Rossdown Natural Foods is a rapidly expanding business which hosts a family friendly environment and reliable hours with many new job opportunities!
At Rossdown, we currently are seeking out a Full Time Customer Service Representative for our fast paced Office.
Responsibilities:
- Ensure that every inquiry is handled promptly, courteously, and professionally by establishing and communicating priorities to the relevant internal departments.
- Create daily outbound manifests.
- Ensure necessary documentation is completed and filed according with company and customer guidelines.
- Work closely with all third-party carriers and warehouses.
- Enter information with utmost attention to detail.
- Check inventory levels to assure availability.
- Daily invoicing - check for accuracy.
- Liaise with various departments (CSR Sales, Sales, Production, Warehouse, Finance, Management) to ensure 100% customer satisfaction.
- Actively participate in meetings to work as a team to resolve issues.
- Analytical thinking
- Excellent professional communication skills both verbal and written.
Requirements
- Minimum 3 years experience in Customer Service
- Above average understanding of MS Office (Excel, Outlook, and Word).
- Experience with Warehouse Management systems.
- Excellent organizational, analytical, telephone, data entry, and problem-solving skills.
- Able to prioritize work to ensure all deadlines are met.
- Strong attention to detail.
- Must be fluent in English – both written and verbal
- Create Export documentation for cross border shipments.
- Maintain records of all inbound and outbound shipments
- Ability to create a positive work environment.
Benefits
- Extended Health & Dental
- Life Insurance & Disability
- Company Pension
- Two weeks Paid Vacation
- Employee Assistance Program
- Company events
- Discounts on poultry
#RD
Job Type: Full-time
Salary: $18.00-$21.00 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
Work Location: In person
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