Job Description
LanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksAddress customers' complaints or concernsAnswer inquiries and provide information to customersArrange for billing for servicesExplain the type and cost of services offeredMaintain records and statisticsObtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.Perform general office dutiesReceive and log complaintsExperience and specializationComputer and technology knowledgeDatabase softwareInternetMS ExcelMS OutlookMS WindowsMS WordAdditional informationSecurity and safetyCriminal record checkWork conditions and physical capabilitiesAttention to detailFast-paced environmentTight deadlinesWork under pressureRepetitive tasksPersonal suitabilityPunctualityClient focusEfficient interpersonal skillsExcellent oral communicationExcellent written communicationFlexibilityOrganizedReliabilityTeam playerBenefitsHealth benefitsDental planHealth care planParamedical services coverageVision care benefitsFinancial benefitsGroup insurance benefitsLife insurance
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