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customer service representatives supervisor - financial services

6a32453

Mississauga

Today

31.5 - 50 CAD

N/A


Job Description

LanguagesEnglishEducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience1 year to less than 2 yearsResponsibilitiesTasksAuthorize routine deposits and withdrawalsCo-ordinate activities with other work units or departmentsEstablish work schedules and proceduresExamine and verify the accuracy of workIdentify workers’ training needsPrepare and submit reportsResolve work problems, provide technical advice and recommend measures to improve productivity and product qualityTrain staff/workers in job duties, safety procedures and company policiesConduct performance reviewsPerform same duties as workers supervisedRecruit and hire staffCo-ordinate, assign and review workMaintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service deliveryOrganize and maintain inventorySupervisionWorking groupsExperience and specializationComputer and technology knowledgeMS OfficeAdditional informationSecurity and safetyCriminal record checkWork conditions and physical capabilitiesAttention to detailFast-paced environmentLarge workloadOvertime requiredTight deadlinesWork under pressureBenefitsHealth benefitsDental planDisability benefitsHealth care planVision care benefitsFinancial benefitsBonusOther benefitsFree parking available


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