Job Description
Order Processor
Founded in 1999, the St Regis Group has grown steadily to become the premier supplier for awards, recognition and promotional products. First focusing on awards and recognition, the St Regis Group now boasts 13 companies with over 50,000 products ranging from wall plaques to wine bottles and everything in between.
Why work at St Regis Group?
- St Regis Group is the leading supplier for awards and recognition in the industry. We get to help amazing customers recognize their amazing employees.
- We value your feedback and do our best to incorporate your great ideas into our day-to-day operations.
- We support professional development and back this statement up with interactive training, and development opportunities!
- You want to be part of a fun, fast paced, collaborative team.
- Competitive compensation and benefits package (based on education and experience).
If you are a passionate person that is looking for an Order Processor role in an established growth-minded company, then this might be the right opportunity for you.
Summary of position:
Order processing is the process or workflow from order placement to delivery. This is a key element of retail order fulfillment, where reliability and accuracy lead to customer satisfaction.
Responsibilities Include:
- Data Entry
- Learning the St Regis software and becoming an expert in all things St Regis
- Demonstrating strong organizational and follow-up skills
- Customer Service
- Escalating/relaying issues in a timely manner and providing feedback to the team
- tracking orders, and ensuring the customer gets the proper item
- Providing ideas/feedback to improve departmental processes on an ongoing basis
- Being a team player and assisting your fellow colleagues as required.
- Mentoring new employees as you gather more experience/expertise
- Demonstrating strong communication and analytical skills with meticulous written skills and strong verbal communications.
Required Skills and Knowledge:
- Spoken English (fluent), Written English (professional level)
Qualifications:
- Must have appropriate transit to attend the directing branch office.
- Must be legally entitled to work in Canada.
Job Type: Full-time, Permanent, Monday to Friday, Benefits after 90-day probationary period
Location – Markham, Ontario
# of Hires: 2
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
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