Job Description
Four Rivers Co-op is hiring a DIRECTOR OF RETAIL OPERATIONS.
Four Rivers Co-op, located in Vanderhoof, BC has experienced year-over-year growth with the recent acquisition of an agro facility and 12 new gas bars. These acquisitions combined with the already established Food Store, Home Center, and multiple gas bars and fuel card locks have resulted in record-breaking growth. With this new growth and momentum, Four Rivers Co-op is looking to add to our leadership team and is recruiting for a Director of Retail Operations.
With a strong commitment to its members and the local community, Four Rivers Co-operative strives to foster a sense of belonging and teamwork that creates a fulfilling workplace. Whether you're looking for a career that aligns with your values or seeking opportunities for personal development, Four Rivers
Co-operative offers a range of roles and a supportive culture that promotes collaboration, innovation, and individual growth.
What you’ll do:
Reporting to the Chief Executive Officer, you will be responsible to:
- Demonstrate and maintain Four Rivers Co-operative’s values of Responsibility, Integrity, Service, and Excellence in everything you do
- Provide strategic leadership to our retail divisions in order to achieve growth and business development objectives
- Work with the leadership team to develop the annual corporate strategy in support of our vision and mission
- Collaborate with Marketing and Member Relations in the development and implementation of annual and long-term Local Co-op Retail Operations marketing strategies and plans that support corporate and divisional goals
- Establish and monitor operational metrics and targets, developing annual operating budgets, capital budgets, and business plans for each retail division that supports our corporate goals
- Provide budget progress reports to the CEO and support the CEO in reporting to the board
- Develop and maintain positive working relationships with various stakeholders to facilitate effective business operations
- Provide leadership to a team of Division and Store Managers, overseeing the talent management cycle, including recruitment, development and training, succession planning and performance management
- Execute Four Rivers Co-op high standards for customer service excellence
- Promote the Four Rivers Co-op’s Health and Safety program
- Ensure compliance with all legislative and regulatory requirements as well as organizational and commodity programs and policies
Who you are:
- You hold a degree or diploma in a related field such as Business, Commerce, etc.
- 10+ years of relevant experience, including 8+ years of progressively responsible leadership experience
- You have demonstrated experience controlling operational costs, maximizing operation efficiencies and improving gross margins
- Experienced in an operational management capacity with commodity, finance and human resource accountabilities as well as providing advice to Senior Leadership
- Proficient with the Microsoft Office suite of products and a proven ability to learn specialized software quickly
- You are honest and trustworthy, results-oriented and strive to be the best in what you do
- You believe in building relationships and collaborating to deliver solutions that matter and you recognize the value that different perspectives bring to meet shared objectives
What we offer:
Working at Four Rivers Co-operative has its PERKS! We offer:
- A comprehensive benefits package including participation in our bonus program
- Medical, dental, life, and short-term and long-term disability benefits
- Paid sick and personal leave, vacation, employee rebates, EFAP, and a matched pension plan and so much more
- We encourage our Team Members to take advantage of learning opportunities, grow and develop, and foster a culture of teamwork and innovation.
At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work. For more information about Four Rivers Co-op, visit www.fourriversco-op.crs.
We thank all candidates for their interest; those chosen to continue in the selection process will be contacted. FCLHP
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