Job Description
*VANCOUVER PHOENIX GYMNASTICS*
*Front Desk Assistant*
Located in the heart of the city, Vancouver Phoenix Gymnastics is one of Canada’s largest and most successful clubs with two operating facilities. Home to the best climate in the country, Vancouver is a world-class, internationally-recognized city, perfect for those who love experiencing the city life and outdoors. Phoenix Gymnastics has a strong recreational program inclusive to ages 0-100, while also consistently producing some of Canada’s top gymnasts, many of whom represent the club and province and have become National Team members representing Canada at international competitions.
VPG is seeking a friendly, energetic and organized Front Desk Assistant to join our team and support our daily operations. Our ideal candidate is highly efficient and organized, a smooth multitasker, and is passionate about customer service and working around children. This position works alongside our administrative team, coaches, and our community.
Responsibilities:
- Support our members, customers and community by answering questions, and sharing information in-person and by phone
- Processing online, in-person and phone registrations using the registration system (Uplifter); database maintenance
- Receiving and processing all payments at the front desk; executing refunds/credits, class transfers/cancellations
- Processing batch transaction and doing cash reconciliation
- Supporting in creating newsletters, banners, infographics, and updating our website as needed
- Perform other duties as required by the Club
Qualifications:
- Legally eligible to work and live in Canada
- 1-3 years reception or administration experience required
- Completion of a Criminal Record Check with Vulnerable Sector Screening prior to hiring being confirmed for individuals 19 years of age or older
- Exceptional client service and high level of professionalism
- High attention to detail and organizational skills
- Ability to work independently and as part of a team
- Ability to effectively prioritize workload and proactively communicate with team members
- Proficient with Google Suite and Microsoft Office
Job Type: Full-time, Permanent
Schedule: 40 hours per week, including one weekend shift
Start Date: ASAP
We thank everyone for their interest, however only shortlisted candidates will be contacted for further screening.
Job Type: Full-time
Work Location: In person
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