Job Description
Front Desk Clerk
Duties:
- Greet and welcome guests upon arrival
- Check guests in and out of the hotel
- Answer phone calls and respond to guest inquiries
- Assist guests with reservations and provide information about hotel facilities and services
- Handle guest complaints and resolve issues in a professional and timely manner
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk and lobby area
Requirements:
- Excellent communication and customer service skills
- Proficient in using phone systems and computer software
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
- Previous experience in a similar role is preferred, but not required
Job Types: Full-time, Permanent
Salary: From $15.00 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Vision care
Flexible Language Requirement:
Schedule:
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Ability to commute/relocate:
- St. Anthony, NL A0K 4S0: reliably commute or plan to relocate before starting work (required)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
- Overnight Shift (preferred)
Work Location: In person
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