Job Description Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearor equivalent experienceWork settingHotel, motel, resortRelocation costs covered by employerTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate charges and receive paymentsBalance cash and complete balance sheets, cash reports and related formsMaintain an inventory of vacancies, reservations and room assignmentsFollow emergency and safety proceduresClerical duties (i.e. faxing, filing, photocopying)Answer telephone and relay telephone calls and messagesAssist clients/guests with special needsHandle wake-up callsPerform light housekeeping and cleaning dutiesProvide customer servicePerform front desk dutiesComputer and technology knowledgeComputerized bookkeeping systemCentral reservation system (CRS)Work conditions and physical capabilitiesAttention to detailFast-paced environmentOvertime requiredStanding for extended periodsWork under pressurePersonal suitabilityClient focusDependabilityEfficient interpersonal skillsExcellent oral communicationExcellent written communicationFlexibilityJudgementOrganizedReliabilityTeam playerWork Term: PermanentWork Language: EnglishHours: 32 hours per week Apply Go Back