Job Description
Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.
We are looking for Hiring Coordinators and Human Resources Coordinators to support the Human Resources Branch. The successful candidates will share our core values of Integrity, Excellence, Respect and Creativity.
The Hiring Coordinator’s (HC) primary responsibility is to provide operational support within the Hiring Services Team with a focus on the hiring function for the organization. The HC is in charge of processing operational activities of the full recruitment cycle for competitive hiring actions for approximately 20-40 concurrent hiring action files of varying levels of complexity.
The Human Resources Coordinator’s (HRC) primary responsibility is to provide operational support within the Client Services Team for a wide range of HR areas. The HRC is in charge of processing operational activities of the full employment life cycle including referencing and actioning ~50 types of various internal processes.
Both roles perform the work in support of an assigned client group. The work entails:
- Preparation and dissemination of documentation;
- Producing and generating reports;
- Resolution of a wide range of problems;
- Interaction with clients, candidates and stakeholders to exchange information; and
- Responding to various queries with a view to creating and maintaining a positive impression of the organization.
The HC and HRC keep abreast of all new relevant programs, policies and initiatives and assist with the communication process to clients regarding local procedural and process changes as appropriate.
The HC and HRC use a human resources information system (SAP) and SuccessFactors on a daily basis to populate, maintain, track and report data.
These positions will appeal to individuals who thrive in a fast-paced environment, are well organized and detail-oriented, and who enjoy working collaboratively as part of team to deliver excellent client service to a wide range of clients from across Canada and the general public.
Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:
Successful completion of secondary school according to provincial standards.
Preference may be given to candidates with relevant postsecondary education.
For information on certificates and diplomas issued abroad, please see Degree equivalency
Recent and significant* experience in an office environment providing front-line client service and operational support including the following:
- Preparing, proofreading and formatting a range of documents and correspondence.
- Coordinating meetings with multiple internal and external clients.
- Responding to client enquiries.
- Experience at an intermediate level with Microsoft Office Suite, particularly Excel, Outlook and Word.
- Managing numerous concurrent tasks or processes and their status updates.
Preference may be given to applicants with experience in any of the following areas:
- Providing client service and operational support in an HR environment.
- Using a human resources information management system (such as SAP or PeopleSoft) including data entry, maintenance, tracking and generating reports.
- Experience with SuccessFactors would be an asset.
- Significant and recent means a minimum of two (2) years' experience gained within the last five years.
Reliability Status
Bilingual Imperative CBC/CBC
Information on language requirements and self-assessment tests
Candidates will be assessed on the basis of the following criteria:
- Ability to communicate effectively in order to provide information, explain processes and respond to queries.
- Ability to organize and perform a variety and high-volume of concurrent tasks and activities under changing and/or short timelines.
- Ability to use computer software including Microsoft (MS) Suite products to prepare a wide variety of documents and to track processes.
- Ability to adapt, be flexible and work effectively in a continuously changing, fast-paced work environment.
- Ability to perform tasks with accuracy and attention to detail.
- Management services - Client focus (Level 1)
- Management services - Communication (Level 2)
- Management services - Conceptual and analytical ability (Level 1)
- Management services - Initiative (Level 2)
- Management services - Results orientation (Level 2)
- Management services - Teamwork (Level 1)
For this position, the NRC will evaluate candidates using the following competency profile: Management Services
Relocation assistance will be determined in accordance with the NRC's directives.
Salary under review.
From $51,653 to $65,684 per annum.
In addition, the incumbent will receive the Bilingualism Bonus of $800 per year.
NRC employees enjoy a wide-range of competitive benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.
- A pre-qualified list may be established for similar positions for a one year period.
- In order to ensure a prompt and efficient processing of applications, candidates are encouraged to provide, along with their résumé, a detailed covering letter explaining how they meet each of the requirements of this position (education, experience, language requirements) by providing concrete examples. In addition, the candidate is encouraged to describe in detail when, where and how he/she gained the experience.
- Candidates who have Second Language Evaluation (SLE) test results with the Public Service Commission should include these results with their application.
- Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
- The incumbent must adhere to safe workplace practices at all times.
- We thank all those who apply, however only those selected for further consideration will be contacted.
Please direct your questions, with the requisition number (20053) to:
E-mail: NRC.NRCHiring-EmbaucheCNRC.CNRC@nrc-cnrc.gc.ca
Telephone: 343-574-0788
Closing Date: 9 August 2023 - 11:59 PM Eastern Time
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