Job Description
Reporting to the HR Systems Manager, the Human Resources Operations Specialist is responsible for fulfilling HR requests within the Human Resources Service Centre for Canada, with a specific focus on HR Reporting and Analytics using Human Resources Systems.
This position is based out of Aramark Canada’s head office: 5150 Spectrum Way, Suite 200, Mississauga, Ontario L4W 5G2
- Provides guidance and support to managers on all HR Systems including SAP, Service Now, Checkr, Kronos, SharePoint
- Provides administrative support in all HR Systems and fulfill all HR Reporting and Analytics requests, including maintaining data related to recruiting and onboarding
- Provide support to managers on all HRIS inquiries for all aspects of the employment lifecycle, including but not limited to job requisitions, job descriptions, job postings, criminal background checks, and onboarding. As well as post hire transactions such as leaves/layoffs, position organization chart changes, employee record updates and terminations.
- Maintains organization and knowledge of all HR Tier 3 Service Centre tickets
- Works closely with the HR Systems Manager on process and system improvements in all HR Systems
- Ensure all tickets from the Human Resources Service Centre are categorized correctly and assigned appropriately to ensure accurate reporting and tracking
- Complete mail merges of mass communication letters and review for accuracy
- Support the involuntary termination process by completing risk assessments
- Support the HR Operations team with time sensitive pay period close activities including supporting Salaried Time and Attendance in the Kronos Time Keeping System
- Maintain the HR Operations tracker and SharePoint documents and tracking related items
- Escalate complex and high risk matters to the relevant HR managers and leaders and provide support as required
- Required to ensure the upmost confidentiality of people and payroll information
- Assist with HR projects and initiatives through reporting and administrative tasks
- Bachelor’s degree in HR or related field is required
- 1 – 3 years of experience in Human Resources / HR shared service role
- 1 – 3 years of experience of strong excel and reporting skills and ability to analyze information
- 1 – 3 years of experience using various HR systems
- Strong written and verbal communication skills in English; fact-based approach to problem solving; able to communicate with tact and diplomacy
- Strong attention to detail
- Ability to identify and implement process improvement requirements
- Ability to work in a fast-paced environment, multi-task, and self-learn
- Ability to handle sensitive and highly personal information on a daily basis and maintain confidentiality in a mature and non-judgmental, unbiased manner
- Proficient in Microsoft Office: Outlook, Excel, Word, Power point and working knowledge of HR systems
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
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