Job Description
OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity
OpenText is seeking an experienced Senior Network Engineer who will be responsible for the design, development, and management of the OpenText commercial-wide area network. The successful candidate will have extensive experience in managing a dynamic global network in a 24x7 support model. This position requires a strong understanding of all aspects of a highly converged network with a focus on a global WAN. The role also entails strong communications and reporting experience with a focus to meet OpenText global customers by addressing complex problems in a timely manner with a professional attitude.
You Are Great At
- Business requirements analysis as related to aspects of unified communications, network, and network security
- Design and implementation of data communications architectures including integration of applications, data, and other infrastructure architectures.
- Identify operational weaknesses within the existing network infrastructure and present execution plans to overcome those concerns in a timely fashion while still making the most cost-efficient use of resources.
- Work to complete all projects assigned and exhaust all possible resources to provide results on time, within specifications, and on budget
- Actively monitor and react to real-time network conditions and make recommendations on improving monitoring and reporting.
- Document IT activities such as incidents and system changes with regular participation in change control activities
- Regularly interact with team members to assist in troubleshooting and transfer of knowledge in an effort to cross-pollinate others with the required knowledge to effectively support.
- Leverage both proven and innovative technology approaches to solve challenging business problems
- Must have a positive attitude while participating in after-hour and weekend network maintenance.
What It Takes
- Bachelor’s degree in Computer Science, or related; equivalent related technical experience may be considered in lieu of degree
- 10+ years’ experience with a variety of WAN routing, security, and global load balancer, protocols, equipment, concepts, and architectures.
- CCIE or equivalent certification highly preferred
- Experience with WAN, Knowledge of service provider MPLS and Internet VPN.
- Advanced troubleshooting and debugging skills. Usage of Wireshark packet captures.
- A solid understanding of IP networking including addressing, behavior, and performance including DMVPN, IPSEC/GRE, BGP, OSPF, EIGRP
- Experience with configuration and maintenance of network equipment from multiple vendors, including Cisco
- Highly available data center network architecture and design (Spine and Leaf)
- Highly available wide-area networking architecture and design
- Experience with applying network and application acceleration and network load balancing to services
- Knowledge and experience deploying and maintaining network QoS on local and wide area networks.
- Experience with IP network security technologies including network firewalls, application proxies, intrusion detection and prevention, and network access control
- Experience with enterprise network management systems and protocols such as SNMP including system containers and VM’s.
- Understanding and experience with distributed role-based access control systems as applied to network infrastructure
- Ability to program in an administrative scripting language Perl, Python, and/or Ansible.
- Working with a global team distributed across multiple locations, strong written and spoken communication skills are a requirement.
- Ability to solve problems quickly and automate processes
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.
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