Job Description
Must be available to work evenings and weekends.
Nature Folk is a woman owned and operated Thermal Spa in Downtown Dartmouth, founded in 2019. We offer massage therapy, osteopathy, naturopathy, movement classes, private infrared sauna sessions and an indoor thermal circuit, which is the only of it’s kind in HRM.
We are hiring experienced front of house associates who are well versed in customer service and can maintain the quality of their interactions in a fast paced environment. The client experience begins and ends with you.
Candidates will be cross trained to work as spa attendants as well as front desk associates.
When on as a front desk receptionist responsibility includes overseeing the reception area and overall seamless daily operations of facility, including cleaning the sauna room between appointments, answering phone calls, assisting guests with questions regarding services and products, booking all appointments, promoting sales, checking the guest into the computer system, and charging for services performed.
Spa Attendant responsibilities include:
- The cleanliness and sanitization of the premises and ensure safe disposal of wasted material.
- Laundry duties such as collecting washing and drying towels, sheets, and robes. Proper distribution of linen such as fresh sheets and towels in treatment rooms and appropriate storage.
- Sanitize and clean bathrooms, grooming stations and wet areas as per the standards set by the spa management
- Assume responsibility of opening and closing the spa on designated times
- Communicate replenishment of supplies and materials required to maintain and perform designated cleaning duties
- Be comfortable with friendly interaction with guests and clients; answering questions and serving as an experience guide when necessary
- Tracking and maintaining inventory of all linen supplies and materials
- Assisting with spa equipment maintenance, including pools and sauna heaters.
Requirements:
- Physical mobility and stamina required
- Detail-oriented and assertive
- Professional attitude
- Ability to work independently
- Excellent time management skills
- Previous customer service experience required
- Strong verbal and written communication skills
- Enjoy working with people and possess a friendly and outgoing personality
- Passionate and about holistic health
- Workplace Hazardous Materials Information System (WHMIS) an asset
We expect our staff to have a deep understanding of the services we offer.
Job Types: Full-time, Part-time, Permanent
Pay: $16/hour
Discounts: generous perks offered for facility use, discount for retail purchases
Benefits are available to full-time staff.
Job Types: Full-time, Part-time, Permanent
Salary: From $16.00 per hour
Benefits:
- Extended health care
- Store discount
Schedule:
- Evening shift
- Every Weekend
- Monday to Friday
Supplemental pay types:
Experience:
- customer service: 1 year (preferred)
Work Location: In person
Application deadline: 2023-07-26
Expected start date: 2023-08-07
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