Job Description
We are hiring an office admin / receptionist for 4 days per week. Ideally, you should be able to work according to this schedule:
Mon 10am-8pm,
Tue 10am-7pm,
Wed 10am-8pm
Thu 10am-7pm
Fri, Sat, Sun - off
Hourly rate: $22/hr.
This job is ideal for Psychology or Social Work graduates as there is an opportunity for professional development and training for the right candidate.
***IMPORTANT*** Please read job requirements below. Do not apply if you don't satisfy these requirements!
Job requirements:
- English fluency: Must have advanced level proficiency in written and verbal English
- Excellent reading, writing and communication skills
- Excellent social/personal skills
- Excellent organizational skills and punctuality
- Ability to interact confidently and professionally with clients of different ages and cultural backgrounds
- Bachelor's degree or college diploma
- Good computer skills, expert knowledge of Microsoft Office suite (MS Word, Excel, Outlook)
Preference will be given to candidates with:
- Bachelor's degree in Psychology or Social Work
- Previous secretarial experience in healthcare
Responsibilities include:
1. Reception and administrative support:
- Greet and direct clients upon their arrival.
- Answer the phone and respond to questions from clients and providers.
- Respond to phone messages and email inquiries.
- Schedule client appointments and send appointment reminders
- Issue invoices and collect credit card and cash payments.
- Ensure that the waiting room is a welcoming and comfortable space for clients.
- Support the day-to-day operations of the psychological center.
2. Client care
- Gather all required information from incoming clients.
- Explain practice policies to clients as needed.
- Ensure client privacy and confidentiality.
- Address client concerns and complaints and resolve them in a positive manner.
3. Professional
- Client record and appointment management using specialized computer software.
- Assist therapists and psychometrists when required.
Please note that we will only respond to candidates selected for the interview. Phone screen by Indeed is mandatory, all applicants who didn't complete the phone screen will be rejected.
Job Type: Full-time
Salary: $22.00 per hour
Benefits:
Flexible Language Requirement:
Supplemental pay types:
Ability to commute/relocate:
- Richmond Hill, ON L4B 3M6: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Absolute fluency in English is essential for this role due to the need for precise, clear, and professional communication with clients from diverse ethnic backgrounds and a broad spectrum of disabilities. Are you fluent in both written and verbal English? (Please answer Yes or No).
Education:
- Bachelor's Degree (required)
Experience:
- Administrative experience: 1 year (preferred)
Work Location: In person
Application deadline: 2023-07-31
Expected start date: 2023-08-14
Apply
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