Job Description
RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh & səl̓ílwətaʔɬ Nations in so-called Vancouver, and the q̓íc̓əy̓, qʼʷa: n̓ƛʼən̓, kʷikʷəƛ̓əm, SEMYOME, shíshálh, ˈstɔːloʊ, sc̓əwaθən məsteyəxʷ and qiqéyt, Nations in the so-called Lower Mainland.
ABOUT US RainCity Housing is an organization that makes a difference in people’s lives. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities and make change for people experiencing homelessness and mental health, trauma and substance use issues. We invite you to be a part of the change.
DIVERSITY RainCity Housing serves a diverse group of people and we need a staff group that reflects the diversity. People of diverse backgrounds and cultures are encouraged to apply.
POSITION SUMMARY
The Human Resources and Head Office Coordinator oversees the day-to-day administrative operations of RainCity Housing’s head office and provides direct support to the Human Resources department. Reporting to the Director, Human Resources & Labour Relations, and in addition to general office coordination, the position provides confidential administrative support to the human resources, finance, and resource development departments, as well as support to Program Managers on an as needed basis. As a key point of contact for communication, the Office Coordinator requires the ability to handle sensitive matters with tact, confidentiality and good judgement.
This generalist role performs a variety of administrative tasks to ensure organizational effectiveness and efficiency, while working in a fast-paced, multi-tasking environment. Typical duties include front desk reception, office supply management, mail distribution, human resource file management, board document preparation, all-manager staffing communications, and ensuring all areas of the office remain tidy and stocked.
COMPETITION#: job2023.304
APPLY BY: Midnight July 20, 2023
POSITION TITLE: Human Resources and Head Office Coordinator
DEPARTMENT: Human Resources
POSITION TYPE: Full-time, 1.0 FTE, 40 Weekly Hours
EMPLOYEE GROUP: Excluded
SALARY: $50,000-$55,640
TERM: Permanent
START DATE: As soon as possible
SCHEDULE: Monday to Friday 8:30am to 5pm, A combination of work from home and from head office
ABOUT US
RainCity Housing is a dynamic organization that makes a difference in people’s lives. With a goal of providing a home for everyone, RainCity employees are dedicated and driven professionals who can see the direct positive impact their work can have on others.
It is a great time to join RainCity Housing. Not only does the organization continue to grow but the Human Resources department is growing with it. We are developing an HR Strategic Plan to guide the coming years. We are also building the team in the size and expertise.
POSITION SUMMARY
The Human Resources and Head Office Coordinator oversees the day-to-day administrative operations of RainCity Housing’s head office and provides direct support to the Human Resources department. Reporting to the Director, Human Resources & Labour Relations, and in addition to general office coordination, the position provides confidential administrative support to the human resources, finance, and resource development departments, as well as support to Program Managers on an as needed basis. As a key point of contact for communication, the Office Coordinator requires the ability to handle sensitive matters with tact, confidentiality and good judgement.
This generalist role performs a variety of administrative tasks to ensure organizational effectiveness and efficiency, while working in a fast-paced, multi-tasking environment. Typical duties include front desk reception, office supply management, mail distribution, human resource file management, board document preparation, all-manager staffing communications, and ensuring all areas of the office remain tidy and stocked.
DIVERSITY
RainCity Housing serves a diverse group of people, and we need a staff group that reflects the diversity. People of diverse backgrounds and cultures are encouraged to apply.
POSITION QUALIFICATIONS
- One year of post-secondary training in a relevant field
- A minimum of three years of administrative/reception experience
- Excellent computer skills in MS Office and its suite of products
- Non-profit experience is preferred
- An equivalent combination of education, training and experience may be considered
COMPETENCIES
Problem Solving/Judgement
- Strong problem-solving skills
- Effective decision maker; able to assess situations to determine the importance, urgency and timeliness; able to execute on clear and timely decisions in the organization’s best interests
- Self-directed; able to anticipate and act on needs before they arise
- Ability to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities
Communication
- Highly professional and exercises sound judgment, discretion and confidentiality
- Champions positive working relationships with internal and external stakeholders
- Listens well and encourages open exchange of information and ideas using appropriate communication
- Excellent communication skills with the ability to speak clearly, logically and persuasively, and to prepare clear, concise and comprehensive correspondence
Personal
- Creates connections, trust and shared meaning with diverse individuals and groups
- Identifies, establishes and communicates clear and meaningful expectations and outcomes
- Models core qualities such as honesty, integrity, resilience, and confidence
- Focuses on stakeholder needs; able to anticipate, understand, and respond to the needs of internal and external stakeholders to meet or exceed their expectations within organizational parameters
- Self aware; understands personal assumptions, values, principles, strengths and limitations
- Understands the need for ongoing personal and professional development; actively seeks opportunities for personal learning, character building and growth
- Takes responsibility for personal actions, performance and health
- Ability to understand, communicate and support the mission and values of RainCity Housing, and the models/methods of supporting clients including the principles of Housing First and Harm Reduction
WHAT WE OFFER
- Meaningful work – work with a fun and dynamic HR team, providing support to achieve our goal of a home for every person
- Competitive salary
- Generous vacation plan
- Municipal Pension Plan - Guaranteed lifetime monthly pension when you retire
- Employer paid extended health and dental benefits, including Massage therapy ($1,000/year coverage), Physiotherapy, Dental, Prescription Drugs, Naturopath, Acupuncture, Chiropract, Group Life Benefit $50,000, Long Term Disability, Unlimited Out-of-Province and Out-of-Country Emergencies, and more.
- Employee and Family Assistance Program (24-hour helpline) for Personal counselling, Life Coaching, Financial Coaching, Credit Counselling, Legal Referral and Advisory Services, Child and Eldercare Consultation and Resources, Career Counselling, Nutrition Counselling, Health Coaching
- Career development
- Flexible working arrangements
Thank you to all applicants in advance for their interest. As part of the application process, you may be asked a short set of questions to provide further information about your experience and availability.
Please note, only applicants selected for an interview will be contacted.
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