Salary 70000 - 66500 CAD Company Amica Senior Lifestyles Website www.amica.ca Headquarters CEO Revenue Type Sector Founded
Job Description Job Description :COMMUNITY OPERATIONS MANAGERAmica Bayview GardensAt Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. We are committed to enriching the lives of seniors now and as their needs change, and offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options. Established in 1996, we own and operate 34 residences in British Columbia, Alberta and Ontario, and continue to grow in select markets. Find out how you can become part of a team where you belong and make a real impact every day.A day in the life of the Community Operations Manager:Reporting to the General Manager, the Community Operations Manager is responsible for the day-to-day operation and oversight of several key areas within their community, including office management, concierge, payroll and benefits, housekeeping, billing and accounting. Furthermore, the Community Operations Manager advises, directs and participates in the development and implementation of long and short term strategies, goals, objectives, policies and procedures within their community.Other Job Duties:Administers payroll, accounts receivable, accounts payableAdministers hiring and recruitment process including new hire paperworkAdministers HR functions, including personnel files, training compliance and department minutesCompletes general administrative work requirements as assignedManages the concierge department, including formulating and maintaining schedules, providing training, support and coverageManages the Housekeeping department, including formulating and maintaining schedules, provides training, and supporting the Housekeeping supervisor.Performs regular audits of concierge/housekeeping teamParticipates in budget process as directedSupporting Marketing & sales where requiredParticipates in corporate initiatives as requestedParticipates in weekend manager on duty rotationOther duties as requiredHow do I qualify?You must have:Diploma or certificate in bookkeeping or managerial accounting along with previous experience executing administrative tasks in hospitality setting or similar environmentPost secondary education in hospitality, business management, or related filedExperience with accounting/payroll systemsPrevious experience managing payroll, benefits, accounts receivable, and accounts payable as well as managing staffAbility to communicate fluently in EnglishProven ability to manage and lead othersExceptional business writing skills and a high level of proficiency working with computers including Microsoft ExcelWhat we are looking for:Superior customer service skills with both residents and employees and seeks ways to maintain, improve and advance these standardsCustomer service driven with a passion for working with seniorsAbility to manage the administrative office, including supplies and equipment, the concierge department, including scheduling, training, and performance management as well as coordinate the recruitment and hiring processWillingness to participate in corporate initiatives and weekend manager on duty rotationStrong knowledge base regarding current applicable legislation, including employment standards and the Retirement Homes ActCapable of basic troubleshooting of computer systems, including networking and office equipmentCompetent team-builder with coaching and conflict resolution skillsPosition Vacant Until FilledAt Amica Senior Lifestyles we are passionate about working together in a supportive and inclusive environment that fosters innovation and turns ideas into action. We remain committed to creating workplaces that reflect the communities in which we operate. We are actively seeking applicants from all religions and ethnicities, LGBTQ2s+, Black, Indigenous, racialized people, and persons with disabilities and encourage people from all backgrounds to apply for our positions.Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.#Leaders-Hiring-Amica Apply Go Back