Job Description
At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!
Job Summary
As an Expert Program/Project manager, you will be responsible for the coordination and delivery of projects within the Customer Solutions team. You will oversee all aspects of the program/project. You will set deadlines, assign responsibilities, ensures accurate allocation of resources, lead multi-disciplinary teams, and monitor and summarize progress of the program/project. You will build and maintain working relationships with team members, vendors, and other departments involved in the project. You will actively participate in the deployment of project governance, standards & best practices. You will also prepare reports for upper management regarding status of the project. Strong leadership is essential with the ability simultaneously manage multiple mandates.
Main Responsibilities
- Responsible for coordination and completion of large scale and complex projects/programs
- Identify program/project milestones, critical success factors, risks and resource requirements
- Ability to manage budgets and align project deliverables to expected business case benefits
- Liaise with project stakeholders on an ongoing basis. Collaborate efficiently with partners, clients and vendors to deliver projects according to plan
- Ensure all program/project management best practices are applied, following established Project Management methodology, and ensure compliance with, all appropriate CN IT standards (eg. Security, Architecture, Project Delivery Methodology, SOX, etc.)
- Lead project teams using waterfall and/or Hybrid Agile methodology and work closely with the Business and Product Owners to optimize waterfall/agile practices within the team.
- Ensure project transparency with timely and clear progress updates to senior management. Prepare weekly project status reports, Steering Committee decks, and financial reports, including YEO.
- Manage project plan using Microsoft Project Professional Server (PPM)/PWA); Develop the project plan, including the timeline, budget and resource plans. Monitor project progress against project plan and ensure project remains on scope, on time and on budget while ensuring the completeness and quality of all project deliverables (e.g. business requirements, requirements traceability matrix, etc.)
- Ensure successful transition of the project deliverables to core support
- Negotiate changes in scope, budget or schedule with sponsor and steering committee, and ensure adherence to change management process
- Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
- Able to work under pressure, flexible during times of change and reacts to project adjustments and alterations promptly and efficiently, while maintaining business value and respecting project deadlines
- Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
Working Conditions
- The role has standard working conditions spread across both an office environment and home office.
- Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress.
- This role may require occasional business travel in accordance with CN policy for meetings
Requirements
Education/Certification/Designation
- Bachelor’s Degree in Computer Science, Engineering, Commerce, or equivalent
- PMP, PgMP certification, or equivalent
- SCRUM or equivalent Agile methodology certification (an asset)
Skills/Knowledge
- Knowledge of the train transportation business and related operational and supply chain processes.
- Comfortable with implementing leading edge technology
- Strong capacity to communicate and enforce corrective and preventive actions
- Strong capacity to communicate and lead project/ program planning activities
- Well-developed communication skills with ability to effectively communicate with senior leaders
- Proactive, organized, bilingual, strong interpersonal skills
- Expertise on MS Project, MS Excel & Jira
- Expertise in project financial management
Experience
- Minimum 7-10 years of project/program management experience
- Experience in managing Technical, IT or Engineering projects
- 4+ years of experience in rail, transportation or logistics industry
About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
For internal candidates, note that the grade level of the position will depend on the employee's experience.
CN is an employment equity employer and we encourage all qualified candidates to apply. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.
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