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Job Description

The Koch Auto Group is an award winning Ford Dealership Group. We are family owned and have a great team! We are growing our Parts team at Koch Ford Lincoln and we need an experienced Shipper & Receiver/Parts Driver to join our team. The successful applicant must demonstrate the ability to develop a collaborative working environment.

Visit our Facebook page to get a better feel for our company culture: www.facebook.com/kochfordlincolnsales

As a Shipper & Receiver/Parts Driverfor Koch Ford Lincoln in Edmonton, you will be part of a team dedicated to providing superior customer experience maintaining and the highest level of customer satisfaction.

Why Work for Koch Ford Lincoln Sales:

· Great benefits

· Competitive compensation

· Fun and honest work environment

· Great dealership hours for work-life balance

· Pension plan

Responsibilities

· Deliver a high level of customer service to our internal & external customers

· Receive incoming shipments, unload, unpack, stock & record incoming parts, merchandise, or materials

· Check orders received for accuracy, compare to manifests, invoices, or orders

· Address damaged goods, shortages, backorders and improperly packed goods & document on carrier’s bill of lading with appropriate signatures

· Prepare and pack orders quickly and accurately, prepping work orders, bills of lading & shipping orders maintaining compliance with laws, regulations, and/or standards, ensuring documents are complete

· Arrange appropriate transportation of goods ensuring timely delivery deadlines and customer commitments are met

· Supports all Parts staff in daily operations, inventory management through documentation processes and inventory counts and back up our Parts Delivery Drivers.

· Following up on and monitoring all back orders.

· Maintains tight control over parts inventory to increase efficiency and eliminate customer delays.

· General housekeeping.

· Responding to all inquiries in a timely fashion by phone and emails ensuring timely follow up with all customers.

· Handling cash, debit and credit card payments

· Commitment to providing the best service possible.

Required Qualifications

· 1-2 years’ experience in shipping/receiving in an automotive parts environment.

· Must be able to lift up to 50 pounds on a consistent basis

· Stock handling, as well as dispensing, ordering, receiving, and inspecting parts inventories.

· Strong computer skills with experience in a computerized Parts department.

· Ability to work as a team player as well as independently, with little or no supervision

· Must be flexible and able to work well under pressure of deadlines, changing priorities and last-minute changes

· Proven ability to pay careful attention to details, (parts numbers, prices, terms, shipping & delivery information)

· Valid Class 5 Driver’s License

· Effective written and oral communication skills

· Ability to adapt to the needs of our business

Preferred Qualifications

· Experience with PBS software would be an asset

· Ford experience

· Forklift experience

· Customer service/support background

We thank all applicants, however, only those selected for an interview will be contacted.

Job Type: Full-time

Salary: $16.00-$19.00 per hour

Benefits:

• Company pension
• Dental care
• Disability insurance
• Extended health care
• Life insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

Education:

• Secondary School (preferred)

Experience:

• Shipping & receiving: 1 year (preferred)
• parts delivery: 1 year (preferred)

Licence/Certification:

• Forklift Licence (preferred)

Shift availability:

• Day Shift (preferred)

Work Location: In person

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