Job Description
Job Summary
The Receptionist is responsible for a wide variety of clerical office duties in support of company administration. Includes coordinating and communicating office activities, greeting and screening visitors, answering and referring inbound telephone calls, and scheduling appointments. The Receptionist will also be responsible for administrating company correspondence and supporting the accounting department with routine tasks.
Job Duties
- Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
- Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
- Take and record telephone, e-mail, or written messages for staff members.
- Type forms, letters, reports, and memos as necessary.
- Receive and distribute all forms of paper correspondence.
- Organize, maintain, and coordinate office records and files in their proper locations.
- Where necessary, assist in compiling data for various reports.
- Coordinate the logistical aspects of departmental programs, such as meetings, seminars, workshops, special projects, and events.
- Arrange and book meetings in boardrooms, off-site conference halls, and other locations; ensure the appropriate presentation equipment is there.
- As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
- Provide information to staff and/or clients about special activities.
- Schedule appointments for interviews.
- Ensure all forms and reports are completed as needed.
- Ensure that the appropriate evacuation procedures are carried out in the event of an emergency.
- Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
- Maintain the reception in a tidy and presentable manner.
- Data entry to support requests from accounting department
- Accept and monitor inbound shipments as necessary.
- Other duties may be assigned as necessary.
Key Attributes
- Customer Focus - Customers are our #1 priority!
- Effective Communication
- Energy & Stress Management
- Team Work
- Problem Solving
- Accountability and Dependability
- Ethics and Integrity
Requirements
- High school diploma or GED, or an acceptable combination of education and experience.
- 5 years of direct work experience in a receptionist capacity.
- Strong knowledge of general office procedures involving procurement, budget management, and so on.
- Superior typing and dictatyping skills.
- Able to write simple correspondence, including memos, letters, etc.
- General mathematical skills.
- Ability to apply understanding to carry out instructions in written, verbal, or diagram form.
- Adjusts and is flexible to meet changing work needs and demands.
- Strong knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
- Is fiscally responsible and suggests cost-saving measures.
- Able to maintain filing systems and basic databases.
- Excellent analytical and problem solving skills.
- Meticulous records maintenance skills.
- Superior telephone manners and strong interpersonal skills.
- Strong written and verbal skills to communicate with all levels of the organization and its Leadership Team.
- Strong customer service orientation.
Working Conditions
- Ability to attend and conduct presentations.
- Able to occasionally lift items as heavy as 50 lbs.
- Manual dexterity required to use desktop computer and peripherals.
- Overtime as required.
Why BHD?
Be a part something innovative and growing! We are proud leaders within our industry and continue to drive success. We have seen revenue growth year after year while also being established for over 25 years in the industry
Benefit from our benefits! We enroll our employees in an extensive medical benefits package. We also offer a competitive vacation day policy, recognition programs, incentive packages and many more perks
Succeed as a Team! Our commission structure promotes an inclusive sales team environment. We all have invested interest in seeing each other succeed and are committed to do so.
Never Stop Growing! Our product offerings offer an extensive opportunity to continue to learn. You will have routine product information sessions available and a knowledgeable sales department to support you. We are proud of our history of quick career progression for our top achievers and are committed to see our people grow.
Enjoy Where You Work! We built a beautiful state of the art office where you will be proud to work from. Enjoy free parking, open concept environment, industry resources at your fingertips and visibility into our calibration, promotions and rentals departments.
BHD Instrumentation is a growing company that sells, services and rents Process Instrumentation and Test & Measurement equipment from leading manufacturers. BHD has been in business for over 25 years and is the leading supplier to industrial clients in the resource and municipal market segments.
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