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receptionist

Job Description

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What We Do.
Smart & Biggar has been at the forefront of intellectual property (IP) and technology law for over 100 years. We practice in every area of IP on behalf of an exceptional international clientele, and we are consistently ranked as Canada’s leading IP firm. We are committed to hiring people with different backgrounds and experience, who represent the best talent in their field.
We are part of the IPH Group. IPH Limited is the holding company for intellectual property (“IP”) and associated companies offering a wide range of IP services and products. IPH companies employ a highly skilled multidisciplinary team of over 1,200 people in Australia, Canada, China, Hong Kong SAR, Indonesia, Malaysia, New Zealand, Singapore, and Thailand. IPH companies service a diverse client base of Fortune Global 500 companies, multinationals, public sector research organizations, SMEs, and professional services firms worldwide.
We are passionate about what we do and what we can achieve. The IPH Group is committed to promoting and maintaining a workplace culture of shared respect across companies to enable us all to feel valued and be the best we can be.
The Opportunity.
Our Ottawa office is currently looking for a bilingual Receptionist to join our team. The Receptionist will play an essential role in our office and is required to be on-site on a full-time basis.
This is an excellent opportunity for a new graduate, or someone looking to begin a career in professional services.

Responsibilities.

• Answer and direct calls, including monitoring office voicemails
• Receive and redirect physical mail, arrange courier services
• Handle incoming emails from potential clients
• Provide phone reception back-up for other offices
• Basic housekeeping duties in the office
• Assisting with booking travel
• Monitor and order office supplies as necessary
• Set up for meetings, including setting up catering
• Other duties may be assigned, as required.

• Bilingualism (French and English)
• Previous reception/front desk or 5-star hospitality/corporate experience would be an asset
• Ability to demonstrate a deep understanding of professional client services and care
• Ability to work alone and use own initiative
• Excellent organizational skills and attention to detail
• Excellent interpersonal skills including verbal and written communication

• A competitive compensation structure based on transparency, clarity and fairness;
• A flexible benefits program;
• Personal days to help balance personal and professional commitments;
• Employee referral program.

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