Job Description
Are you passionate about animals and dedicated to providing exceptional customer service? We are currently seeking a Veterinary Receptionist to join our dynamic team. As a Veterinary Receptionist, you will be the first point of contact for our clients and their beloved pets. If you are enthusiastic, personable, and comfortable around dogs, cats, birds, and reptiles, we would love to hear from you!
Responsibilities:
- Greet clients and their pets with a warm and friendly demeanor, creating a positive and welcoming atmosphere.
- Answer phone calls, schedule appointments, and assist clients with general inquiries.
- Collect and update patient information accurately in our electronic medical records system.
- Assist veterinarians and veterinary technicians in providing exceptional patient care.
- Process payments, handle invoices, and maintain accurate financial records.
- Provide basic information and guidance to clients regarding pet care, preventive medicine, and vaccination schedules.
- Maintain cleanliness and organization of the reception area and waiting room.
- Assist with handling and restraining animals, ensuring their safety and comfort.
Requirements:
- Previous experience in a customer service or receptionist role is preferred.
- Strong communication and interpersonal skills, with the ability to effectively interact with clients, colleagues, and veterinarians.
- A genuine love and understanding of animals, with comfort and experience handling dogs, cats, birds, and reptiles.
- Exceptional organizational skills and attention to detail to maintain accurate records and manage multiple tasks simultaneously.
- Proficiency in computer systems and ability to quickly learn and navigate new software applications.
- Weekday schedule Monday to Friday 9am-5pm
- High school diploma or equivalent required; additional veterinary or animal care education is a plus.
We offer a competitive salary commensurate with experience. Extended medical insurance, staff discount and commission on sales available after the 3 month probationary period.
If you are a team player with a positive attitude, a passion for animals, and a commitment to outstanding customer service, we invite you to apply for the position of Veterinary Receptionist. Join us in our mission to provide compassionate care and support to pets and their owners.
To apply, please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position. We look forward to reviewing your application and potentially welcoming you to our dedicated team of animal care professionals!
Note: Only shortlisted candidates will be contacted.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 32-40 per week
Salary: $19.00-$20.00 per hour
Benefits:
- Casual dress
- Extended health care
- On-site parking
- Store discount
Flexible Language Requirement:
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
Education:
- Secondary School (required)
Experience:
- receptionist: 1 year (preferred)
Work Location: In person
Expected start date: 2023-08-14
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