Job Description
Upper Canada Specialty Hardware Limited (UCSH) was founded in 1987. We provide consultation services to our customers and offered doors, frames and specialty hardware to meet our clients with discerning tastes. Our main goal is to provide quality service and innovation ideas for owners, architects, developers and contractors.
Over the years, UCSH has evolved into a family of companies that includes a commercial division, a residential division, a security division and installation services. Our work encompasses projects in all sectors of the building industry: hospitals, government buildings, office buildings, hospitality, civic, condominiums, custom residential and retail spaces. We have also been involved in specialty projects such as casinos, airports, theatres, computer data centres, police buildings, primary and secondary schools, and universities.
Our commitment to excellence is embodied in the strong relationships we’ve maintained with our business partners. We are confident we can enjoy continued success by recognizing that our UCSH team is our most important asset, and through an unwavering focus on continual improvement so that we may always over deliver in all facets of quality, reliability and integrity.
WHAT’S IN IT FOR YOU?
UCSH continues to grow and expand across Canada. We are looking for top talents like you to join our team and use your expertise to bring innovative ideas to UCSH!
We offer competitive pay, benefits, perks, fun and collaborative work environment. Most importantly, we provide growing opportunities at UCSH!
UCSH is looking for a full time Residential Showroom Sales Consultant position. This is an onsite position in our Toronto location.
WHAT’S THE JOB ABOUT?
Reporting to the Managing Director, Operations, the Residential Showroom Sales Consultant position is responsible to greet customers and to provide a full range of support activities to optimize and maximize sales. The candidate requires to have proven exceptional customer service skills and strong presentation skills. Most importantly, we are looking for someone who can bring energy to the team.
Some of the work you will do, but not limited to:
- Provide consultation to customers, including home owners, designers and contractors, through the selection of our hardware
- Advise customers on styles and trends, make suggestions of options according to their needs
- Be an expert on our product – provide customers on product specifications and pricing to customers
- Pursue business development and opportunities by sourcing new customers in surrounding communities (Contractors/Renovators/Designers)
- Assist with online orders and service customers (both call-in and walk-in)
- Source hardware that fit customers’ needs
- Ensure accuracy of quotes, orders and project details
- Support team members to cover all showroom activities
- Other duties as assigned
WE ARE LOOKING FOR SOMEONE LIKE YOU WHO HAS:
- Experience in door/cabinet hardware industry (or similar industry) would be a strong asset
- Minimum 1 – 2 years of experience working as a sales consultant or experience in direct selling
- Experience working in a retail environment is an asset
- Proven exceptional customer service skills
- Strong upselling skills
- Good computer skills (Microsoft Office, POS Software, MS Great Plains)
- Strong communication skills – both verbal and written
- Good problem solving skills
- Valid Driver’s License and comfortable to drive, if required
- Excellent attention to detail
We thank all applicants for their interest in employment with Upper Canada Specialty Hardware Ltd. (UCSH), however, only those selected for an interview will be contacted.
At UCSH, we want people to love their work and show respect and empathy to all. We are committed to building a diverse workforce representative of the communities we serve and encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. Applicants with a disability may request accommodation at any stage of the recruitment process by contacting the Human Resources Department.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
Schedule:
Supplemental pay types:
Experience:
- direct selling: 1 year (preferred)
- Customer service: 2 years (preferred)
Work Location: In person
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