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Job Description

Campus Security Associate - Guard

Overview

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions! Start your phenomenal career with Allied Universal today!

Job Description

Allied Universal is seeking Professional Security Guards in Canada.

• Pay rate starts at $22 per hour for Level 1
• After 6 months training pay rate increases to $23 per hour after successful completion of training
• Paid medical, dental, vision for Full-Time employees
• Career Advancement Opportunities
• Open availability required
• Excellent Communication Skills
• Good Computer Skills
• Paid parking only

Main Responsibilities

The Campus Security Associate will monitor the various security systems and applications from an advanced security office on site. This role will also work to dispatch resources as needed. Will be responsible for intake, triage and escalate all types of incidents reported to the centre, with the assistance of the Supervisor. The Associate will also be responsible for documentation and data entry, monitoring various systems and responding to e-mail and telephone calls in a professional and timely manner.

Responsibilities Include:

• Monitor corporate security systems- including but not limited to the access control and CCTV systems
• Receive notifications of security incidents and issues from all corporate personnel
• Relay notifications of incidents, issues etc. to the appropriate leadership positions
• Interface with base building guards to coordinate incident responses
• Dispatch security officers to investigate alarms and respond to incidents, escalate as procedure states and to the best of own judgement
• Notify emergency services when external response is required; coordinate with corporate security to ensure services have immediate access to the space
• Monitor the performance of security system elements and report deficiencies to Security Leader and Corporate Security personnel
• Track the location and activities of all guards assigned to their shift
• Applies the appropriate professionalism, maturity and tact to manage the incident
• Adheres to and promotes the client's and AUS policies and procedures at all times
• Communicates concerns, process improvement ideas or other opportunities for improvement to the team
• Performs other duties as required

QUALIFICATIONS/REQUIREMENTS:

• Be at least 18 years of age with high school diploma or equivalent
• Security monitoring experience: Minimum of 2 years experience as security operations center operator or security desk monitoring guard in executive or high profile corporate buildings
• Legally entitled to work in Canada
• Communication skills: Exceptional verbal and written communication capabilities and capable of accurately capturing and relaying information
• Computer literacy: Minimum of intermediate level competency with Windows-based computer systems and Microsoft Office (Outlook, Word and Excel) software.
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner

• Licensing requirements are subject to province and/or local laws and regulations and will be required prior to employment.

• As a condition of employment, employee must successfully complete a background check
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Able to:
  
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 20 kilograms
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

Closing

Allied Universal® provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca.

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