Job Description
Bickford Park Animal Hospital is a small, private practice in Toronto, ON. We are a team of highly skilled, compassionate, and dedicated professionals who are committed to providing the highest level of veterinary care to our patients. We treat all animals in our care with respect, compassion, and the utmost professionalism.
We are looking for a dynamic veterinary receptionist/assistant to join our team! You will be responsible for providing administrative support to our doctors and staff. Duties include answering phones, greeting visitors, scheduling appointments, processing insurance claims, and other miscellaneous tasks. This position is ideal for someone who enjoys working in a fast-paced environment and loves animals. Ideally we are looking for an applicant with 2+ years working experience along with extraordinary client communication skills and a desire to interact with clients about their pet. We currently use AVIMARK and RAPPORT software so applicants with experience will be a benefit to us.
Requirements:
- A minimum of two years’ experience as a receptionist or similar role
- A genuine smile!
- Strong customer service skills
- Excellent communication skills
- Ability to multi-task
- Strong organizational skills
- Ability to work well under pressure and prioritize duties
- Ability to work well with others in a team environment
- Flexibility is a must!
In additional to the usual duties and responsibilities, there will be a strong emphasis on client communication and interaction. Truly enjoying the relationship you develop with our clients along with our patients is equally important.
Our current operating hours are; Monday – Thursday 8am-7pm, Friday 8am-6pm, Saturday 9am-2pm, Sunday CLOSED.
A typical day will include an 8 hour shift with a paid 30 minute break. Saturday shift will be alternating weekly amongst all front staff, with a day off in the work week to still come to 5 day work week.
8am-4pm, 9am-5pm, 10-6pm and 11-7pm, on Saturdays 9-2pm are examples of typical shifts.
Job Type: Full-time
Benefits: Health insurance with dental insurance; paid time off; paid holidays; paid training; employee discounts on services; flexible schedules, and FIGS uniforms.
Job Type: Full-time
Salary: $20.00-$22.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Veterinary Assistant: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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