Job Description
About us:
FreshFind began during the pandemic as a platform for farmers markets to modernize their operations and do e-commerce. We currently offer professional services and an online marketplace for local vendors of all kinds across Canada. We are on a mission to empower amazing local, independent producers to make their passions & creations more accessible.
What is the main goal for the project?
- Grow the number of vendors on the platform
- Account management and support for existing platform vendors
- Growth opportunity consultation and analysis for existing platform vendors
Responsibilities:
To accomplish this, we expect that you will:
- Supporting new vendors with onboarding process, following up, ask feedbacks, provide supports and offer reminders
- Contacting existing vendors, sharing latest platform updates, asking vendors' business progress as well as service feedbacks
- Analyzing and improving business development and recruitment process (ie. social media, website)
- Analyzing sales and communications strategies and providing recommendations
- Creating resources for vendor success (marketing and advertising materials, product listing analysis, competitive product pricing analysis, shipping recommendations, etc.)
Qualifications:
- Excellent communication and writing skills
- Highly efficient with research and analysis
- Professional copywriting skill is considered as an asset
- Preference will be shown for those that have prior customer service, account management, or consulting experience
- Professional Knowledge on MS office/Google
What support will you receive in completing the project?
You will work closely with the Sales Coordinator & Business Development Lead who is supervising and available for questions. This will also include occasional progress meetings where adjustments to your tasks and duties can be made if necessary.
Job Type: Internship / Co-op
Contract length: 2 months
Salary: $16.00-$17.50 per hour
Benefits:
- Flexible schedule
- Work from home
Flexible Language Requirement:
Schedule:
Work Location: Remote
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