Job Description
Responsibilities:
- Schedule appointments and manage the office calendar through an electronic medical record system
- Answer patient phone calls and emails, recognize urgent medical issues over the phone that need to be addressed same day
- Greet patients in a professional and friendly manner
- Check in patients by verifying their identification and medical insurance
- Assist with patient intake, including updating the patient's medical history
- Manage patient records and ensuring they are accurate and up to date
- Assist with insurance verification and billing processes
- Maintain office inventory and order supplies as necessary
- Maintain and organize a surgical OR waiting list and book patients for surgery
- Reconcile accounts payables/receivables, and produce financial statements on a regular and timely basis
- Must be willing to cross-train in ophthalmic technician responsibilities such as taking a visual acuity, taking patient's eye pressure, putting in eye drops, and taking diagnostic imaging of patient's eyes
- Assist physician and medical staff with administrative tasks as needed
Experience:
- Diploma in Medical Office Assistant is preferred
- Previous experience working in a medical office or healthcare setting is preferred
- Familiarity with medical EMR, billing OHIP, and the ability to handle a high volume of calls
- Knowledge of medical terminology and ophthalmic procedures is a plus
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
This position requires a high level of professionalism, as you will be interacting with patients, physicians, and other medical staff. The ability to maintain confidentiality and handle sensitive information is crucial.
Please note that due to the nature of the business, there may be occasional exposure to emergency situations or patients requiring immediate medical attention.
Job Type: Full-time
Salary: From $20.00 per hour
Benefits:
Flexible Language Requirement:
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
- Retention bonus
Ability to commute/relocate:
- Strathroy, ON N7G 3C9: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Language:
Shift availability:
Work Location: In person
Expected start date: 2023-09-13
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