Job Description
Contract: September 1, 2023 to December 31, 2023
The Administrative Assistant will ensure a positive first impression of Monarch House for internal (employees, contractors) and external (public, vendors, funders) stakeholders. Effectively listening and asking questions to ensure calls and inquiries can be directed to the appropriate person, the Administrator Associate /Administrative Assistant ensures excellence in customer service and timely response. The Administrator Associate /Administrative Assistant also provides administrative support to the local Home Health team by executing administrative processes and tasks.
Take an inside look at what you will do each day:
- Utilize effective and courteous communication skills to answer the phone, greet visitors, respond to questions and collect information to direct inquiries
- Manage multiple phone lines, emails, and general inquiries, effectively prioritize requests
- Participate in administrative projects, create client/employee files, maintain staff/client records and filing
- Maintain operation of photocopier, stocking of supplies, scanning, copying and filing of documents.
- Organize, prepare, mail/email and collect client and employee communications or documents. Open and disperse emails and incoming mail. Manage outgoing mail and couriers.
- Support the organization and preparation of staff meetings, orientations and/or other functions.
- Maintain office staff lists, staff duties lists, bulletin boards, kitchen, general office entrance areas, etc. as applicable.
Required Qualifications:
- Diploma or Certificate in Business Administration, Medical Administration, or related field.
- Minimum 1 year of experience in Customer Service or an administrative role. Preferred Qualifications:
- 1 year of experience in a call center environment
- Medical knowledge and/or medical background considered an asset
- French & English fluency both verbal and written is considered an asset
Job Types: Full-time, Fixed term contract
Salary: From $23.00 per hour
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Oakville, ON L6H 1A7: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have a diploma or certificate in Business Administration, Medical Administration or a related field? MUST ANSWER
- The schedule for this position is:
Monday to Friday from 7/7:30AM to 3/3:30PM. Is this okay with you? MUST ANSWER
- What is your hourly wage expectation for the position? MUST ANSWER
Experience:
- Administrative experience: 1 year (preferred)
Work Location: In person
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