Job Description
Would you like to contribute to an organization working in a highly technological field? Do you have a desire to be part of a dynamic team and play a key role in a growing and evolving company? Sales team of Eddyfi Technologies is currently seeking Sales Operations Business Analyst like you.
OVERVIEW
The position of sales operations plays a vital role in the success of the sales organization by enabling the sales team to maintain sustainable growth. To do this, sales operations fulfill both strategic and tactical functions, linked as much to business intelligence, sales tools, various internal processes and data integrity. This position requires close collaboration with all members of the sales team, but also close collaboration with the marketing, operations and finance team.
This position can be remote.
RESPONSIBILITIES
- Administer Salesforce CRM tool and deploy new features to optimize processes;
- Provide sales reports and analysis;
- Ensure the optimization of the lead process and Eddyfi opportunities.
- Propose structural improvements to various processes in order to ensure the organized growth of the company;
- Maintain and optimize the Power BI business intelligence platform for sales, finance and operations.
- Ensure the updating and maintenance of the price list in our sales tools (Power BI and Salesforce and ERP), and help in the management and creation of sales items;
- Provide support and training to current and new team members, both on sales processes and on sales tools such as CRM and Power BI as well as develop/maintain training plans;
- Maintain permanent contact with the sales team via email and chat on one-off activities, current promotions, contests, win of the week, training, and other sales-related topics;
- Act as a resource person for the sales and internal sales support team;
- Oversee the accurate and timely production of sales reports and analytics to enable effective review of sales performance and drive strategic decision making;
- Work closely with sales and marketing to gather additional reporting requirements and build new capabilities;
- Lead, drive and/or participate in new initiatives or projects under the sales operations mandate.
- Possibility of managing a small sales operations team.
REQUIRED PROFILE
Undergraduate degree in administration, business, or other relevant combination.
- Undergraduate degree in administration, business, or other relevant combination.
- 3-5 years of relevant experience;
- Expert level proficiency in Microsoft Excel, Office Suite;
- Experience with Salesforce CRM;
- Bilingual orally and in writing;
- Autonomy, organization, excellent management of priorities;
- Sense of detail and developed analysis;
- Ease of working in multitasking mode in a constantly changing environment;
- Experience supporting global sales organization (an asset);
- Sales experience (an asset);
- Experience leading teams (an asset).
And to integrate all this in a context where you are offered
- Flexible working hours;
- Telecommuting available;
- New office space in a bright, modern work environment;
- Three weeks minimum vacation upon hiring;
- Five paid vacations (plus statutory holidays) when the office closes for the holiday season;
- Five floating vacations per year;
- Group insurance and a competitive RRSP program;
- On-site gym with trippy workouts, yoga or lunchtime dance;
- Affordable catering service with employer contribution;
- Reimbursement of professional dues;
- Parking and electric hook-ups;
- Free coffee;
- Entertaining activities organized regularly by the Social Club.
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