Job Description
Posting TitleCPO - (FMW) 18R - Case Manager - Closing date extendedPosition ClassificationCommunity Prog Off (FMW) R18UnionGEUWork OptionsHybridLocationVancouver, BC V6B 0N8 CA (Primary)
Salary Range$62,255.85 - $70,557.73 annuallyClose Date7/20/2023Job TypeRegular Full TimeTemporary End Date9/5/2024Ministry/OrganizationBC Public Service -> Attorney GeneralMinistry Branch / DivisionJustice Services Branch / Maintenance Enforcement and Locate ServicesJob Summary
Join dedicated professionals making valuable contributions to the lives of British Columbians
Maintenance Enforcement and Locate Services (MELS) is a work unit within Tribunal and Agency Support Division (TASD), under the Ministry of Attorney General’s Justice Services Branch.
MELS is also responsible for legislation governing the Family Maintenance Enforcement Program, administered by the BC Family Maintenance Agency, to monitor and enforce support orders and agreements for families enrolled in its services.
Under the direction of the IJSS Program Manager, the Case Manager works with applicants and respondents, BC court registries, amicus curiae (a lawyer who is a ‘Friend of the Court’), and the BCFMA to review and manage court applications and orders that flow between BC and reciprocating jurisdictions.
Job Requirements:
- Bachelor’s Degree with a minimum of one (1) year recent related experience; or
- Diploma with a minimum of two (2) years recent related experience; or
- An equivalent combination of education and three (3) years recent related experience
Recent related experience must include :
- Referencing, interpreting, and applying policies, procedures and business processes
- Working with computer applications including MS Word, Teams, SharePoint and Outlook; specialized databases and record management systems
- Providing services to people from diverse backgrounds
- Experience in case management to effectively and independently manage a complex caseload
Preference may be given with any of the following experience:
- Child Support Guidelines
- Relevant provincial and federal family law legislation
- BC family justice system
- Ttraining others and developing business processes
For questions regarding this position, please contact Allen.Chan@gov.bc.ca
About this Position:
Amendment (July 13, 2023): Posting closing date extended to July 20, 2023.
There is currently a temporary opportunity available until September 5, 2024. This temporary appointment may become permanent.
Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and permanent vacancies.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.
The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer
How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.
Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.
Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.
Additional Information:
Criminal Record Check (CRC) will be required.
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.
Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
Job CategorySocial Services
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