Job Description
Full Time
REPORTS TO: Supportive Housing Manager
HOURS: Full Time (37.5 hours a week) Monday to Friday 8:30-5
“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”
Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services (BSCS).
“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”
BSCS is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients. If your values are aligned with our values and beliefs listed at: https://www.boylestreet.org/mission-history, please consider joining our team.
JOB PURPOSE:
wâpanacâhcahk (Morningstar Homes- Terrace Heights) is Boyle Street’s Supportive Housing program. The program has 47 self-contained units designed to support those with complex needs who have experienced homelessness or are at risk of homelessness. Wâpan’Acâhk Wâskahikan (Morningstar Homes- Terrace Heights) will operate through the philosophies of Housing First and Harm Reduction. Support workers will be recovery focused, providing supports that lead residents to healthy and connected lives. They will work in collaboration with the resident, internal and external stakeholders in completing care plans that are person-centered, provide choice, and are flexible and adaptive to meet residents by using strength-based approaches.
KEY AREAS OF RESPONSIBILITIES:
- Build relationships and rapport with individuals living at wâpanacâhcahk (Morningstar Homes- Terrace Heights)
- Assessing clients’ barriers and needs in order to assist, support, and advocate with or for the participant
- Maintain detailed case notes, regular assessment, documentation, and files to track outcomes ·
- Coordinate referrals to other support services such as Home Care, Mental Health professionals, Addiction Treatment, Doctors, Children and Family Services, and others as necessary · Support clients with medical, legal, financial appointments, referrals, and transportation, access or apply for all financial resources available, or secure employment
- Provide crisis intervention services as needed; including follow-up services until crisis situation has stabilized
- Educate and inform community members about the full array of services within the organization, Including cultural supports
- Works within an Interdisciplinary team to support community members with wrap around supports
- Perform other related duties as assigned by the Manager/Assistant Manager which may include: supervising students, organizing program events outside of the regularly scheduled work hours and groups.
QUALIFICATIONS:
Education:
- Degree in Human Services field. Candidates without a degree but who have post-secondary education and relevant and related experience will also be considered.
Skills, Abilities and Attitudes:
- A strong commitment to upholding the values of Boyle Street Community Services.
- Great attention to detail and excellent organizational skills and ability to multi-task.
- Ability to solve problems for clients quickly, creatively and ethically.
- Proven ability to work in a respectful and client centered manner.
- Good working knowledge of Microsoft Office (Word, Excel, Outlook, Access, PowerPoint)
- Clients may at times be aggressive, must have de-escalation skills.
Experience and other requirements:
- At least 2 years of experience of delivering community based services.
- Knowledge of Landlord and Tenant Legislation.
- Knowledge of evidence based practices, motivational interviewing skills and cognitive behavioral techniques.
- Experience of networking with a range of partners and stakeholders.
- Excellent knowledge and understanding of poverty related issues, trends and services particularly within, but not limited to the urban aboriginal population is essential.
- Valid class 5 license and reliable vehicle as local travel is required
- Criminal Record and Child Intervention Checks (results will be reviewed on a case by case basis)
Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve, and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2S communities.
Clients, staff and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly. Pronouns are an important part of how we speak about people.
Pronouns might be:
She/Her/Hers
He/Him/His
They/Them/Theirs
And other pronouns that help individuals to express themselves
At Boyle Street, we use pronouns to properly address and refer to people in our face-to-face interactions, in verbal introductions, as well as in writing on name tags, email signatures, and ID badges. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us. The health and safety of our clients and staff is of the utmost importance to our organization. Per Boyle Street's COVID-19 policy, all new hires are required to be fully vaccinated as defined by Alberta Health Services. Proof of full vaccination by means of immunization records from AHS, letter from a physician, or other health care provider is required
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