Job Description
Employer: Four Seasons Resort and Residences Whistler
Position: Hotel Cashier
Terms of Employment: Full-time / Permanent
Location: Whistler, British Columbia
Employment Address: 4591 Blackcomb Way, Whistler BC, V8E 0Y4 Canada
Hours of Work: 40 hours/week
Vacancies: Multiple
Language: English
Benefits: Eligible for discretionary bonuses and/or salary increases in accordance with company policy. Extended Health Coverage/benefits (dental, vision, life insurance, RMT, prescription drugs, retirement plan etc.) after probationary period. Access to affordable shared staff housing both on-site and off-site. Employee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events, etc. Wellness/Leisure Program (Choice of Ski Pass or the dollar value of the ski pass paid). Complimentary meal per shift in our employee dining room, Retirement plan with employer contribution; Paid time off; vacation days and additional floating holidays per year; Excellent training and development program; Discovery Nights at Four Seasons worldwide.
Salary: $27.50/hour
Duties:
- Maintain harmonious and professional relationship with all departments and Home Office.
- Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
- Conduct self in a professional manner at all times to reflect the high standards of Four Seasons Hotels and Resorts.
- Must be willing to work a flexible schedule in order to accomplish the above task.
- Must be able to work with confidentiality and display good discretion.
- Must work in a safe, prudent and organized manner.
- Must have a commitment to follow all local and corporate policies and procedures as they relate to the Finance Office.
- Establish and maintain all cash tips files.
- Manage operation employees, especially Food & Beverage team in regard to their cash tips and ensure efficient follow-up action whenever needed.
- Sort and distribute daily cash tips and ensure the accuracy of the cash distribution.
- Collect and scan all daily paperwork from the property that is required by the outsource team.
- Handles all incoming letters and distributes them to the respective departments accordingly.
- Perform any additional duties as assigned by the Director of Finance or Assistant Director of Finance.
- Calculate total payments received at end of work shift and reconcile with total sales
- Provide information to employees
- Greet customers, Receive and process payments by cash, cheque, credit card or automatic debit, Calculate foreign currency exchange,
- Calculate foreign currency exchange
- Calculate and prepare daily cash tips report. Match final cash tips report to the actual cash on hand.
- Check to ensure accuracy of the cash tips distribution list provided by operation team.
- Follow up on missing paperwork for outsource team.
- Assist in other areas of the accounting office as needed.
- Perform all other tasks or projects assigned by hotel management.
Requirements:
- Completion of Secondary School
- 6 months experience in a Finance role
- Excellent written and verbal communication skills to prepare and deliver reports, effective presentations and to facilitate meetings.
- Apply an ethical approach to influence the outcome of situations.
- Plan and monitor duties to ensure effective and efficient use of all available resources in order to make the greatest impact on the Hotel’s/Resort’s objectives.
- Strong interpersonal and relationship building skills to work with peers, superiors and clients.
- Serve as a role model for others by demonstrating appropriate business conduct and ethical principles.
- Work in a safe, prudent and organized manner.
- Require a working technical knowledge of administrative skills.
- Ability to operate fax, scanner, copier, telephone, adding machine, calculator.
- Requires knowledge of and the ability to operate computer equipment and Microsoft Office software
- Strong command of the English language.
- Excellent commitment to service and teamwork.
- Ability to obtain a clean criminal record check.
- As our hotel is open 24/7, 365 days a year, we expect our service team to be flexible in working mornings, evenings, weekends, overnights and holidays.
- Great attention to detail and the ability to work in a fast-paced environment.
Join Our Team
Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as a Hotel Cashier.
Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.
The Location
Be ready for a Canadian experience! At Four Seasons Resort Whistler, we fill guest’s days with exhilarating adventures on Whistler and Blackcomb mountains and Employee days with happiness and thrilling working experience. We aim not only to be the best Resort to stay in Canada but also the greatest place to work! We offer 273 newly refurbished elegant guest rooms and suites; a luxury Spa and top-rated restaurants.
Four Seasons Resort Whistler is located at the foot of Blackcomb and Whistler. The resort is a five-minute walk to the ski lifts and a 10-minute stroll to the village center, making it the perfect location for a rustic adventure any time of year.
Our guest rooms are spacious, beautifully re-styled in December 2019, the refurbished rooms and suites pay close attention to the unique placement of Whistler – a secluded retreat, just an hour and a half away from the international destination of Vancouver.
In December 2020, we completed a property-wide enhancement with the launch of Braidwood Tavern, craft kitchen and social house conceived in collaboration with celebrated chef and restauranteur Richard Sandoval, along with a re-imagined SIDECUT Steakhouse, both designed by Box Interior Design.
About Four Seasons Hotels & Resorts
Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Learn more about what it’s like to work for Four Seasons:
http://jobs.fourseasons.com
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s
Learn more about Four Seasons Whistler on Social Media:
Instagram: @FSWhistler
Twitter: @FSWhistler
Facebook: https://www.facebook.com/FourSeasonsResortWhistler/
We look forward to receiving your application!
- Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.
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