Job Description
Requisition ID: 39022
Organization
Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.
Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.
Main Purpose & Function
The Clerk III – Golf Courses will be responsible for day to day financial processing, tracking and reconciling of Golf Course Operations. This will include weekly auditing and reconciliation of A Forms for weekly contractor payments. Weekly reporting on revenue and rounds data including previous year’s comparable data. Processing of all Golf Operations Accounts Payable, creation and monitoring of shopping carts and purchase requisitions. This role will also provide general administrative support to the Golf Operations Team. Other tasks will include support with key technical processes and systems i.e. Inventory Management Software.
Specific Duties & Responsibilities
- Weekly processing of A-Forms reconciling and auditing weekly golf revenues to facilitate payment to golf course contractors.
- Weekly analytical data reporting on revenue, rounds, weather, labour cost captured in spreadsheets created by the incumbent, entering in budget data, these sheets to be reviewed by Sr. Golf Operation team. Provide Monthly reconciliation of the advance booking fees.
- Analytical data creation as required and needed for business operational decisions including utilization and capacity data, customer segmentation and usage in each category, round and revenue comparisons, competitive rate comparisons.
- Process all Golf Operations related Accounts Payable including monthly purchase invoices from all departments, creating shopping carts and purchase requisitions and tracking purchasing process while working closely with the purchasing team to ensure process is being followed.
- Administrate the backend of the point of sale system including managing and providing administrative support. Checking the tee sheet for no shows and sending emails to customers who repeatedly no show, in some cases assessing no show charges.
- Responding to customers queries in the shared PB Golf email box. In some cases refunding the advance booking fees charged to customers due to in some cases weather events, or for customer service reasons.
- Performs end use testing for system changes and upgrades.
- Work closely with the PCI office to ensure all golf operations is in compliance with cash handling and credit card processing procedures. Work with Moneris system with support of head cashiers and contracted golf shop operators.
- Performs a variety of general administration duties including answering telephone messages and responding to email inquiries, ordering office supplies, filing and record management. Ordering supplies such as Moneris, scorecards, special events posters for the pro shops and clubhouses and may include the pitch and putts.
- Incumbent will be required to attend regular team meetings and report on their areas of responsibility as required.
- Other support and administrative duties as required.
Qualifications
Education and Experience:
- Completion of Grade 12. Preference will be given to candidates that have a Post-Secondary education in Accounting and Administrative Programs or the equivalent in work experience.
- Minimum two years’ work experience in Account Payable business processes.
- SAP experience required.
- Proven track record in implementing business systems such as POS, Inventory Management, Moneris and Cash Handling Procedures.
- Required to be technically proficient and demonstrate an aptitude in the use of a computer and a variety of specific Food and Beverage and Golf software applications.
- Advanced knowledge in Excel required including the ability to create spreadsheets, graphing, tables, calculations, and automation efficiently to process large quantities of data relevant to business tasks.
- Experience in data collection and analytical reporting required.
- Understanding of HR processes and requirements considered an asset.
Knowledge, Skills and Abilities:
- Experience working in the golf industry or a general understanding of the golf business is preferred.
- Demonstrate experience in HR support including processing of SAP related HR business process.
- Demonstrates experience in analytical reporting and data compilation.
- Demonstrates leadership with the ability to set personal goals and objectives and to achieve performance expectations with limited supervision.
- Proven accuracy pertaining to all financial and inventory reporting processes
- Successful at building collaborative partnerships with internal and external stakeholders and staff.
- Exceptional customer service and interpersonal skills, including a pleasant and professional attitude.
- Ability to understand and follow oral and written instructions with a strong knowledge of business English, spelling and grammar.
- Ability to process information accurately and with extreme attention to detail.
- Ability to adapt quickly to new software programs and technical processes.
- Must have reliable transportation and the ability to work across multiply sites
Driver’s License and Record Checks:
- A current and valid BC Driver’s License and a Satisfactory driving record
The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.
Business Unit/Department: Board of Parks & Recreation (1400)
Affiliation: CUPE 15 Parks
Employment Type: Regular Full Time
Position Start Date: August, 2023
Salary Information: Pay Grade GR-017: $29.13 to $34.23 per hour
Application Close: July 28, 2023
At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.
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