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counselor

Job Description

Duties:

• Assesses clients' needs in regards to initial settlement issues.
• Conducts GAR (Government Assisted Refugees) Clients Intake.
• Refers client to other agencies or in-house for further counselling.
• Develops short term and long-term case management counselling services.
• Registers clients into various programs and activities offered onsite and offsite.
• Liaises with other agencies and organizations regarding services for clients.
• Accompanies clients to process OHIP, SIN and bank applications.
• Conducts Community Mapping and escorts (TTC, walking etc.) client groups for area tours.
• Assists in helping clients set priorities. Follows up on their progress.
• Inputs cases/information in database systems and prepares referral data for monthly reports (COSTI CISv2 and ICARE).
• Facilitates groups and workshops for newcomers.

Qualifications:

• Social Services Worker diploma or equivalent with relevant practicum experience.
• Minimum of nine (9) months experience providing initial settlement services.
• Demonstrated experience using RAP assessment tool to identify GAR client needs and make appropriate referrals based on the assessment.
• Previous experience providing supportive counselling.
• Demonstrated experience providing case management to clients with complex needs, wife and child abuse, resettlement, victims of torture, war and displacement.
• Demonstrated experience providing workshops on rules & regulations of living in a shelter facility, accessing services in the community, health & safety, use of public transportation etc.
• Knowledge of specialized services in the community and strong advocacy skills.
• Previous experience facilitating the processing of OHIP, SIN and bank accounts.
• Conducts Community Mapping and escorts (TTC, walking etc.) client groups for area tours.
• Previous experience conducting Community Mapping.
• Previous experience assisting clients in applying for Child Tax Benefits, GST/HST credits.
• Fluency in any of the following languages considered an asset: Arabic, Dari, Farsi, Somali, Amharic,Spanish
• Knowledge of specific issues facing resettled refugees in general and the Resettlement Assistance Program more specifically.
• Demonstrated experience in data-entry, documentation and reporting.
• Knowledge of Internet, Email and Windows software e.g. Microsoft Office Suite.
• Excellent communication, organization and coordination skills.
• Possession of a current First Aid/CPR training certificate would be an asset.
• Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within past 6 months.
• Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption

Location:

Duration of Position:

Starting Salary Range:

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