Job Description
If you love connecting with people, are passionate about health and wellness, and want to be part of a team where everyone is highly valued and has each other's back, this role is for you! We are looking for someone to ensure every Aeon patient feels welcome and enjoys great service. You will also keep the things flowing in the clinic and coordinate scheduling. This is a full-time role with required hours being 10am-6pm M-F. Business hours are from 7:00am - 7:00pm Monday to Friday.
Responsibilities
- Deliver consistently fabulous first impressions on the phone and in person
- Manage booking and scheduling through the clinic management system
- Process payments
- Manage client engagement through Aeon's customer relationship management system
- Manage shipping and receiving
- Clean treatment rooms and high touch surfaces to maintain rigorous health safety
- Provide patient setup on select treatments as needed
- Day to day administrative tasks
- Ad hoc customer service or in office projects
Qualifications
- 2+ yrs reception experience the Health, Fitness or Wellness industry
- 5+ yrs experience in customer service
- Comfortable with IT systems and proficient with basic Microsoft Excel & Word
- Experience with an EMR or facility management system like Jane, MindBody, Outsmart, etc. is required
- Experience in reception at medical clinics is an asset
- An interest in biohacking or health improvement is required
Other skills:
- Excited and energized by meeting new people and connecting with others
- Collaborative, with strong interpersonal skills
Job Type: Full-time
Salary: $18.00-$20.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site gym
- Paid time off
- Store discount
- Wellness program
Schedule:
- Day shift
- Monday to Friday
COVID-19 considerations:
We take COVID safety very seriously and maintain rigorous cleaning practices and ensure staff and equipment can maintain appropriate distance. All rooms are well ventilated and customers are largely in individual treatment rooms.
Application question(s):
- Do you have experience working in Jane software system?
Experience:
- Receptionist: 2 years (required)
Work Location: In person
Application deadline: 2023-08-04
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