Job Description
Join a Team that puts customers and your future first!
Do you like engaging with customers on a daily basis, setting your own goals and controlling your future? This is your ideal career! COVERALL UNIFORM LINEN & MATS LTD., the largest locally owned laundry and uniform company in Fort McMurray can offer you the perfect opportunity. We provide cutting edge training tools to support you along with the ability while providing professional, courteous service to your customers on a regular basis.
To ensure your path for great success as a Customer Service Representative, you must be able to:
- Demonstrate an exceptional attitude for winning in a diverse, team culture
- Maximize the lifetime value of customer accounts by servicing the customer needs
- Act as a customer focused, results-driven, relationship builder who has a positive attitude, passion for hard work and someone who makes customers look forward to their deliveries
- Addresses all customer concerns in an appropriate timeframe and communicates openly with supervisor and others in the organization with a continuous improvement attitude
- managing database records, complying, and ensuring accuracy of customer paperwork
- Heavy lifting is required
- Order receiving and packing required
- manage customer phone calls
- help with inventory processing and packing. Heavy lifting is required
- Keep records of customer interactions, process customer accounts and file documents
- Other duties as assigned
- Follow communication procedures, guidelines, and policies
- adhere to the company Safety policies and procedures
We are pleased to offer the successful candidate attractive compensation, health benefits, and enrollment in a group savings plan.
If you decide to apply for this position, and we agree that this is the right job for you, you will be supported by a plethora of our internal programs, whose main focus is to ensure the continued progress of your career. At Coverall, we do everything we can to help you achieve your full potential. However, we cannot do it all ourselves. You will need to bring the ambition, the motivation, and the drive to make our partnership a success.
Job Type: Full-time
Salary: $17.00-$20.00 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care
Schedule:
Supplemental pay types:
Experience:
- Customer service: 1 year (preferred)
Language:
Work Location: In person
Expected start date: 2023-07-31
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