Job Description
Do you enjoy talking to people on the phone or by email? More important, do you enjoy helping people? Even more important, do you enjoy working as part of a team where everyone's ideas are valued? If this sounds like you, please submit your resume!
We are a fully Canadian owned company that for over the past 15+ years has been custom designing and selling fully built out residential and commercial grade golf simulator and analyzer rooms to client's all around the world! During this time we have built a reputation of trust and quality within the golf simulator industry.
We are searching for a mature person who understands what "Great" customer service truly means and knows how to provide it. Our clients are of vital importance to us which is why we work so hard to provide them with the absolute best experience possible. Our company belief is not to push or "sell" anything to our clients. We instead answer their questions and help guide them to the best golf simulator system that fits both their needs and budget.
As this Full Time Customer Service Representative (CSR) position is typically our client's first impression of our company, it is most important that you are professional, polite, accurate and thorough. We are not a typical walk-in retail store, meaning the CSR's mainly handle incoming phone call and email inquiry's.
Some of the tasks and required skills for this important role are:
- Having at least 2 full years of previous work related experience using CRM software and similar programs, plus be able to use a Windows computer and MS Office programs efficiently.
- Accurate and detailed data entry with a minimum 60 wpm typing speed is needed.
- You must be able to read, write/type & speak English fluently & flawlessly as your FIRST language.
- Any experience with and/or knowledge of Golf and Golf Simulators would be a great asset.
- French bilingual ability would also be an asset.
- Have reliable transportation to and from our office location.
You must take great pride in your work and love being on the front line for our business. You are an energetic, positive minded, hard-working, very detailed and accurate, friendly person with a superbattitude. It is extremely important that you are able to work independently and be willing to go the extra mile for our clients and our company.
You are required to complete the Indeed Questions and Assessments emailed to you upon submitting your resume prior to being considered for this job.
Only candidates who already live locally in Edmonton and the immediate surrounding area will be considered.
We look forward to hearing from you, however only those we are interested in will be contacted.
Good Luck!
Job Types: Full-time, Permanent
Salary: $20.00-$24.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Flexible Language Requirement:
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer Service: 5 years (required)
- Customer support: 5 years (required)
Work Location: In person
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