Job Description
Job Description
The UPS Store is a locally owned franchise business looking to hire part-time Customer Service Representatives for locations in Sherwood Park and North Edmonton. We are looking for hard working individuals with a good attitude and a willingness to learn.
Duties
- Delivers exceptional customer service while building rapport and trust with customers for future business
- Provides knowledgeable business solutions to customers including packaging, shipping, printing, and finishing options
- Works directly with customers to interpret client design needs
- Develop graphics and visual images for product illustrations, logos, and print marketing
- Receives and distributes parcels to mailbox holders
- Understands and educate customers of mailbox options and benefits
- Operates all store equipment such as printers, scanners, fax machines, laminators, and binding equipment
- Utilizes computer software and presents customers with multiple shipping options for delivering parcels to their destinations with varying speed and protections.
- Following standard packaging guidelines; accurately assess materials necessary for packing jobs and perform at customers’ request
- Maintain a clean and safe working environment
- May be required to open or close the store
- Other related duties as required
Qualifications
- High school diploma required
- Experience working in retail/customer service environment
- Graphic design and experience working in a print environment preferred
- Strong computer skills, including Microsoft Word and Excel
- Customer service experience with strong verbal/written skills
- Detail oriented, organized, and able to multitask
- Must be comfortable lifting up to 40 lbs
- Must be able to commute between locations
Job Type: Part-time
Part-time hours: 20-30 per week
Salary: From $16.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Sherwood Park, AB: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Shift availability:
Work Location: In person
Application deadline: 2023-07-21
Apply
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