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customer service manager

Job Description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Organize and maintain inventory
• Resolve problems that arise, such as customer complaints and supply shortages
• Supervise and co-ordinate activities of workers

Supervision

• 1 to 2 people

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail

Personal suitability

• Client focus
• Organized
• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week

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