Job Description
Signature Supplements Inc. is currently seeking a Data Entry Clerk to enter customer orders, as well as perform additional administrative duties as needed. This role is critical to the delivery of timely, high-quality service that enriches the customer experience and builds customer loyalty. The right person is detail-oriented and can give undivided attention to tasks to ensure accuracy. This person is a team player and has a desire to deliver the best possible service to our customers.
Responsibilities:
- Input orders
- Prepare custom formula documents
- Set up new customer accounts and maintain customer account information
- Verify shipping addresses and research quotes for shipping costs
- Customer communication via email and phone
- Verify order entry information and send confirmation emails
- Maintain product information on both documents and in ordering system
- Organize and file customer documents
- Create order forms
- Prepare sales reports
- Process customer payments
- Collaborate with other departments to support business initiatives
- Administrative and other tasks as required
Requirements/Attributes:
- Detail oriented with the ability to prioritize competing tasks and operational demands
- Customer service role with a focus and commitment to the overall customer experience
- Confident using Microsoft Office
- Previous QuickBooks experience an asset
- Strong written and oral communication skills
- Experience with sensitive and confidential customer information
- Strong work ethic with a ‘can-do’ attitude
- Solution oriented with strong problem-solving skills
- Background or interest in holistic health, nutrition, supplements or natural wellness is an asset
Job Type: Full-time
Salary: $18.00-$21.00 per hour
Benefits:
- Dental care
- On-site parking
- Paid time off
- RRSP match
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Do you currently live in the HRM and are you able to reliably commute to Burnside?
Experience:
- Data entry: 1 year (required)
Work Location: In person
Apply
Go Back