Job Description
TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.The incumbent manages and maintains database information for clients and manages reports prepared with this information. They also provide technical support to the Health and Wellness plan administration team as well as to the implementation team.Responsibilities
- Work with business partners to obtain requirements for new report builds
- Identify opportunities to automate processes or improve current SOP’s
- Automate and schedule reports using SSIS
- Build and identify reports that can be setup in our self-service module using SSRS
- Act as technology expert during system implementation for new clients or system conversion for long-standing clients
- Adapt and test parameters of our in-house software to determine and test data exchange processes
- Ensure quality control and integrity of our databases
- Draft various procedures and/or technological documentation (technical and user)
- Respond to requests and needs of the administration team (clients and internal users)
Requirements:- Diploma of college studies in computer sciences or an education/work experience considered relevant to the position
- Very good aptitude for communication in English, both oral and written, good customer service skills and ability to popularize
- Very good aptitude for working in a computerized Windows environment, good knowledge of MS Office and proficiency in Excel and Access
- Very good knowledge of SQL tools, databases, SSRS or Web applications will be considered an asset
- Creativity, attention to detail and initiative
- Ability to manage priorities and meet deadlines, proven analytical skills and ability to synthesize information, organizational skills and flexibility in managing several projects
- Enthusiasm, good team spirit and ability to work without supervision
- A quick learner
Note for Quebec candidates: if knowledge of English is required for this position, it is because the holder will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.#LI-JR1Where permitted by law, company employees must be fully immunized to access a TELUS Health or LifeWorks office or customer premises.Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to talentacquisitiononboarding@lifeworks.com.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
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