Job Description
A position at White Cap Canada (Brock White, National Concrete Accessories, and Brafasco) isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust in Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Visit our websites to learn more about the White Cap Canada companies and to view our current career opportunities: Brock White Jobs - Brafasco - Jobs - Careers | NCA
What we offer:
- Monday to Friday, Day Shifts
- Full-Time
- Benefits (Medical, Dental, Vision) start on your first day.
- Vacation time
- Vast Career Development Opportunities
- 70+ Locations across Canada
- and MORE!!
Your Role:
In this role, you will be responsible for processing orders, email or other electronic communication. You will respond to customer order and quotation requests received via national account managers, telephone, e-mail. You will also, coordinate with other departments in handling purchase orders and providing service to customers.
Preferred Qualifications- 3-5 years of sales experience min.
- Good organizational skills and ability to prioritize workload.
- Excellent communication ability to think outside the box.
- Knowledge of construction products.
- Thorough knowledge of Oracle and minimum Excel and word.
Major Tasks, Responsibilities and Key Accountabilities:- Provide sales support to existing national accounts by processing EDI orders received via EDI and other purchasing customer platforms.
- Provide product pricing by consulting the price matrix and CSP.
- Prepare and submits proposals. Generate written quotations.
- Oversee Inventory levels in various regions for specific products for strategic accounts.
- Resolve customer service issues. Tracks open sales orders.
- Performs follow-up to ensure timely shipment of materials and customer satisfaction.
- Work together with key account managers, BM’S, shipping managers, and purchasing managers to ensure orders are fulfilled in a timely manner.
Nature and Scope:- Works in compliance with established procedures and/or protocols. Identifies and resolves readily identifiable, clearly defined problems. Demonstrates skill in data analysis and techniques by resolving missing/incomplete information and inconsistencies/anomalies in routine research/data.
- Nature of work requires general supervision; exercises judgment. May be paired with a mentor. Work typically involves regular process checks or review of output by a coworker and/or supervisor.
- May provide general guidance/direction to or train junior-level support personnel.
Work Environment:- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
- Typically requires overnight travel less than 10% of the time.
Education and Experience:- Generally 0-2 years of experience in a related field OR MS/MA and generally 0-1 year of experience in a related field.
About White Cap Canada Inc.:
A position at White Cap Canada isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap operates nearly 400 branches across the U.S. and Canada with approximately 7,000 employees. In Canada, White Cap includes the Brafasco, NCA and Brock White brands. Together serving as a one-stop shop providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, residential and infrastructure end markets. Why White Cap Canada: Comprehensive Benefits Package, Team Environment, RRSP Matching Plan, Internal Learning Centre for Career Development, Competitive Salary, Opportunities for Career Growth, Wellness Program AND Tuition Reimbursement!
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