Job Description
What you’ll do
Working in the Merchandising and Corporate Technology team, the Delivery Lead has end-to-end accountability for the delivery of technology solutions that facilitate customer-focused outcomes for our business partners.
As a leader-from-within the Pod, the Delivery Lead will:
Provide a high level of relationship management, resolving conflicts and enabling discussions between stakeholders, management, colleagues, and Pod members with varied interests.
Identifies dependencies with other Pods and determines how to manage those dependencies without impacting the progress of the Pod. Works with other Pods to deliver features on which they are dependent. Creates and maintains the Pod Release Board.
Creates metrics and tools or ensure adoption of the Agile COE metrics and tools, to measure success and recognize progress of the squads within the Pod. Has the ability to identify and utilize beneficial metrics, interpreting them and course correcting.
Applies a structured approach to problem-solving, understands the context and impact of risks and issues, and takes real measures to get to resolution.
Attends Squad stand ups, demo’s, retrospectives regularly, listens to and support all teams in the identification of problems and decision-making.
Constructs an environment that fosters mutual influence.
Encourages the development of each person as well as the Pod as a whole.
Think of the big picture, beyond the day-to-day activities; practice systems thinking.
This Delivery lead:
Is accountable for managing the Pod budget, provides continuous monitoring of project financials for Management oversight, refreshes internal systems on a timely manner to reflect changes when it comes to project financials, maintains collaboration with stakeholders when gaps are identified during month end budget review meetings.
Works closely with product owner to ensure project financials is in alignment with overall approved budget.
Adheres to the Product Engineering guidelines concerning project deliverables, funding requirements and status reporting.
Will continuously evolve the Agile capabilities of the team, focus on team dynamics, remove impediments to success, and coordinate dependencies across Pods.
As part of the Delivery Excellence Chapter, the Delivery Lead will contribute to the Chapter’s body of knowledge and best practices, and as a senior member of the Chapter will coach and mentor other Scrum Masters on Agile and Lean values, practices, and processes. Ensures that the Agile pod is staffed, effective, productive, and focused on the sprint goals and customer outcomes.
The Delivery Lead will strive for continuous improvement. Create and execute on a retrospective improvement roadmap for items that are beyond the scope of Scrum Masters or aligned to an overall transformation.
The Delivery Leads are responsible for facilitation of Quarterly Planning events (Big Room Planning). They must create and communicate the annual planning calendars for Sprints and Releases as well as coordinate activities leading up to the Quarterly Planning Events while ensuring Scrum Masters are properly preparing their Squads, establishing clear signals for readiness, and summarizing the Quarterly Objectives and publishing them to provide visibility and transparency.
What you bring
Domain Expertise:
5+ years of relevant work experience with Agile
Certified Scrum Practitioner (CSM) or Certified Scrum Coach (CSC) or equivalent formal education in Agile is an asset.
Specific experience in Agile methodologies such as SAFe is an asset.
Experience with Retail / Merchandising Technology is a strong asset for this role.
Agile/Technology Experience:
Knowledgeable about various Agile methodologies and experienced in coaching Scrum and Kanban teams.
7+ years of delivery or software development background. Education in Computer Science or similar is preferred.
Individual Skills:
Team Leadership through influence – experienced in assessing and driving necessary actions to improve.
Able to develop and foster teamwork and facilitate team dynamics.
Strong communication skills – Able to propagate information promptly, clearly, and unambiguously.
High levels of emotional intelligence
Excellent problem-solving, organizational, and analytical skills, with the ability to coach and mentor all roles on a Scrum team.
Skilled in building relationships and navigating through organizational layers.
Ability to scale thinking and analysis from strategic to detail and vice versa.
Executive presence; strong facilitation and presentation skills.
Conflict resolution and effective mediation and influencing skills.
Very strong customer and delivery focus.
Mindset and Behaviors:
Laser-focused on serving the needs of the Pod, creating an environment where the team feels safe to learn and experiment.
Assertive, with the confidence to be the voice of authority without having official authority – not afraid to do what is best for the team.
Brings a high-energy and passionate outlook to the job and can influence those around them.
Able to build a sense of trust and rapport that creates a comfortable and effective workplace.
Always questions the status quo and looks for ways to work more effectively.
We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
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À propos de nous
La Société Canadian Tire Limitée (Société) est l’une des entreprises les plus admirées et les plus respectées au Canada. Nous disposons de plus de 90 marques détenues, 1 700 détaillants, des services financiers, des capacités exemplaires en matière de commerce électronique et des stratégies de marchandisage passionnantes à la fine pointe du marché. Nous avons de grands rêves et nous travaillons ensemble pour innover de manière ciblée pour nos clients à tous les niveaux de nos activités, en investissant dans de nouvelles technologies et de nouveaux produits et en redoublant de talent pour faire avancer l’entreprise. Nous offrons des salaires concurrentiels aux employés de la Société Canadian Tire, ainsi que des rabais en magasin, des programmes d’apprentissage offerts par l’entremise de l’Académie apprentissage Triangle, des programmes de participation aux bénéfices de Canadian Tire et des régimes de retraite et d’épargne pour les employés admissibles. Dans le cadre de notre programme amélioré d’avantages sociaux flexibles, nous offrons des avantages en matière de santé mentale et de bien-être total d’un montant de 5 000 $ par année aux employés admissibles et à leur famille, ainsi que des outils et des ressources en matière de santé mentale pour tous les employés. Joignez-vous à nous pour contribuer à améliorer la vie au Canada en incarnant et en mettant en pratique nos valeurs fondamentales : nous sommes des innovateurs et des entrepreneurs dans l’âme, les résultats nous motivent, l’inclusion est une nécessité, nous sommes plus forts ensemble et nous assumons notre responsabilité personnelle. C’est un moment particulièrement excitant pour vous joindre à la Société Canadian Tire et à sa famille d’entreprises, où les possibilités de carrière sont très variées! Joignez-vous à nous, il y a une place pour vous ici!
Notre engagement envers la diversité, l’inclusion et l’appartenance
Nous nous engageons à favoriser un environnement où le sentiment d’appartenance est florissant et où la diversité, l’inclusion et l’équité font partie intégrante de tout ce que nous faisons. Nous croyons en la création d’une culture organisationnelle où les gens sont traités en tout temps avec dignité dans le respect de la religion, de la nationalité, du sexe, de la race, de l’âge, de la capacité perçue, de la langue parlée, de l’orientation sexuelle et de l’identité de chacun. Nous sommes unis dans notre objectif d’être ici pour contribuer à améliorer la vie au Canada.
Accommodements
Nous tenons fermement à notre valeur fondamentale d’inclusion. Nous accueillons et encourageons les candidats issus de groupes en quête d’équité, comme les personnes racisées, les Autochtones, les membres de la communauté 2SLGBTQIA+, les femmes, les personnes handicapées et autres. Si vous avez besoin d’accommodements pour postuler à ce poste ou lors de l’entrevue, veuillez-nous le faire savoir lorsque vous nous contacterez, et nous travaillerons avec vous pour répondre à vos besoins.
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