Job Description
LanguagesEnglishEducationSecondary (high) school graduation certificateExperienceExperience an assetWork settingHotel, motel, resortResponsibilitiesTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProcess guests' departures, calculate charges and receive paymentsBalance cash and complete balance sheets, cash reports and related formsMaintain an inventory of vacancies, reservations and room assignmentsFollow emergency and safety proceduresClerical duties (i.e. faxing, filing, photocopying)Answer telephone and relay telephone calls and messagesAssist clients/guests with special needsContact customers to deliver requested wakeup callsProvide customer serviceAdditional informationWork conditions and physical capabilitiesAttention to detailFast-paced environmentOvertime requiredStanding for extended periodsWork under pressurePersonal suitabilityClient focusDependabilityEfficient interpersonal skillsFlexibilityOrganizedReliabilityTeam player
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