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hotel front desk clerk

Job Description

LanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsWork settingHotel, motel, resortResponsibilitiesTasksRegister arriving guests and assign roomsProcess guests' departures, calculate charges and receive paymentsBalance cash and complete balance sheets, cash reports and related formsMaintain an inventory of vacancies, reservations and room assignmentsClerical duties (i.e. faxing, filing, photocopying)Answer telephone and relay telephone calls and messagesAssist clients/guests with special needsProvide customer serviceAdditional informationWork conditions and physical capabilitiesAttention to detailFast-paced environmentStanding for extended periodsWork under pressurePersonal suitabilityClient focusExcellent oral communicationExcellent written communicationFlexibilityOrganizedReliabilityTeam player

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